Ratings based on 994 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 May 2024
Such a relaxed atmosphere, so much to do on site, love this resort!
by A verified traveler
Posted 1 May 2024
We had a great stay! Everything was nice!
by A verified traveler
Posted 1 May 2024
I loved the property. My only complaint is that I wish the hotels and Expedia would be transparent about what the actual cost of a stay will be. Why don’t they include the $48 per day resort fee in the price and why don’t they let you know that self-parking is $48 per day? I understand why many people are turning to air bnb’s.
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Loved it!
Comment from Hotel Management
1 May 2024 by General Manager, Hotel Management
Aloha Nikki,Thank you for choosing Hilton Waikoloa Village! Our team is delighted you had a wonderful stay with us and appreciate your feedback. It was our pleasure to host you during your recent visit, and we hope to see you again for another memorable experience the next time you are in the area.Kind regards, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
kids friendly.
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Aloha Xue,Thank you for taking the time to provide your review of Hilton Waikoloa Village. It is wonderful to hear that your family had an amazing time with us with all the activities we provide. We look forward to you staying with us again next time.Kind regards,Hotel Manager
by A verified traveler
Posted 27 Apr 2024
Plan to walk a lot. The tram service is rough and is either broken or just takes forever to show up. The food is overpriced and very generic. Beautiful property but won’t stay again.
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Aloha Jeff,Thank you for your feedback. It is easy to understand that you found the property as beautiful as we do. On the other hand, we regret to hear you did not find value in our amenities and refreshments. We will use your feedback to continually improve upon our guest accommodations. We would appreciate another opportunity to provide you with the accommodations you expected and deserve.Kind regards, Hotel Manager
by A verified traveler
Posted 27 Apr 2024
Beautiful resort with sunset views over the ocean every night. Lots of activities for couples and families alike.
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Aloha Adam,It is wonderful to know that you had an excellent experience with us. We're thrilled you had the chance to take in our spectacular Hawaiian sunsets, and we appreciate you mentioning our excellent amenities and family-friendly atmosphere. Thank you for your kind review and perfect rating, and we hope you return soon!!Kind regards,Hotel Manager
by A verified traveler
Posted 26 Apr 2024
Its a gorgeous property
Comment from Hotel Management
26 Apr 2024 by General Manager, Hotel Management
Aloha Mandy,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your stay, and we appreciate your kind words about our lovely resort. It was truly a pleasure having you here, and we hope you return soon!Kind regards,Hotel Manager
by A verified traveler
Posted 26 Apr 2024
Great place hands down! Will be going back
Comment from Hotel Management
26 Apr 2024 by General Manager, Hotel Management
Aloha Jorge,We're so delighted to know that you had a great time with us overall. Thank you so much for the perfect rating, and we hope to have the chance to host you again soon. Kind regards,Hotel Manager
