Ratings based on 1,000 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
A budget-friendly accommodation with essential amenities nearby.
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Hotelmgmt, Hotel Management
Aloha Amanda, We appreciate knowing that your visit was excellent! It would be our honor to welcome you back again. Mahalo!
by A verified traveler from Burnaby
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Hotelmgmt, Hotel Management
Aloha, Justin. Your five-star rating truly brightens our day! Please revisit soon. Mahalo!
by A verified traveler
Posted 27 May 2024
Friendly staff
Comment from Hotel Management
30 May 2024 by HotelMgmt, Hotel Management
Aloha Eliselda! Our team at The Laylow truly cares about our guests and we are so glad it shows! Mahalo for sharing your top score and kind praise. We hope to make more Waikiki memories with you again soon! A hui hou!
by A verified traveler
Posted 17 May 2024
The hotel was excellent. Very clean and friendly staff. The pool was awesome & we loved the shaved ice and fun activities / live music they had daily.
Comment from Hotel Management
23 May 2024 by HotelMgmt, Hotel Management
Aloha Jada! We're thrilled to hear you enjoyed the vibrant atmosphere, from our clean facilities and friendly staff to the poolside fun with shaved ice, live music, and daily activities. We look forward to welcoming you back for another delightful experience! A hui hou! Steven Lindburg General Manager
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
30 May 2024 by HotelMgmt, Hotel Management
Thank you and we can’t wait to welcome you back again for another five-star stay, Ellen!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
10 May 2024 by HotelMgmt, Hotel Management
Aloha, Skip. We wish we had more details to understand the reason for your rating and would welcome the opportunity to host you once more to change your impression. Mahalo.
by A verified traveler
Posted 6 May 2024
Delayed check in time and rooms are not ready until 4:30 pm
Comment from Hotel Management
8 May 2024 by HotelMgmt, Hotel Management
Aloha Ting! We are disappointed that your arrival fell short of expectations. We also wish we could have checked you in sooner, but in order to make sure our guest rooms fully meet our high standards of cleanliness, our housekeeping team needs enough time to complete their preparations. Your comments will be used to see how we can enhance the guest experience, and we hope you will allow us a second chance to make a better impression. Mahalo!
by A verified traveler
Posted 5 May 2024
Its in the heart of Waikiki and easy quick access to the bus lines
Comment from Hotel Management
8 May 2024 by HotelMgmt, Hotel Management
Aloha Steve! Our secluded oasis in the center of the action allows easy access to many destinations, and we are happy that you enjoyed your stay with us at The Laylow! Mahalo for rating us four stars. Please make plans to lay low with us again soon! A hui hou!
by A verified traveler
Posted 30 Apr 2024
We love that it’s so close to everything, food, shopping and beach. We also enjoyed the live music and dj at the Hideout. Definitely recommend this hotel!
Comment from Hotel Management
1 May 2024 by HotelMgmt, Hotel Management
Aloha Justine! At The Laylow, we aim to provide a relaxing, memorable experience for our guests and your perfect rating means the world to us! We love knowing that you appreciated our secluded oasis in the heart of Waikiki. Please make plans to lay low with us again soon! Mahalo!
