Ratings based on 1,785 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Great location and amenities. No need to leave the property. Just avoid spring break due to crowds
by A verified traveler
Posted 1 May 2024
The view of Diamond Head from our room and the beach was spectacular, it was exactly like the photo in the advertisement for the hotel. We had great service and our room was excellent.
by A verified traveler
Posted 30 Apr 2024
Easy access to everything, restaurant, dining, shopping and transportation. We’ll definitey cone back and choose Sheraton Waikiki.
Comment from Hotel Management
1 May 2024 by Sheraton Waikiki Guest Experience Team, Hotel Management
Aloha Ms. Jingco, Mahalo for entrusting Sheraton Waikiki with your recent stay. Your kind review fills us with immense gratitude, and we are glad that you thoroughly enjoyed your time with us. It particularly delights us to learn that our resort's prime location provided you with effortless access to Waikiki's vibrant tapestry of culinary delights, retail havens, and convenient transportation options, ultimately elevating your overall experience. We enjoyed having you as our guest, and it is heartening to know that you plan to return. We look forward to welcoming you back soon.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
by A verified traveler
Posted 29 Apr 2024
It’s the Best
by A verified traveler
Posted 28 Apr 2024
Family friendly place to stay! Great options for food. Nice overall experience for Waikiki Beach rea
Comment from Hotel Management
29 Apr 2024 by Sheraton Waikiki Guest Experience Team, Hotel Management
Aloha Leslie, Mahalo for letting us know that Sheraton Waikiki was perfect for your visit. Our resort is ideally located for fun-loving family vacations, with all the excitement and entertainment in the heart of Waikiki. We are pleased that each of you had a memorable stay and that our accommodations and amenities exceeded your expectations. It was our pleasure hosting you and your family, and we hope to see you all again any time your travels bring you to the islands.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
by A verified traveler
Posted 28 Apr 2024
Friendly staff throughout the entire resort, ocean front room view was soectacular!
by A verified traveler
Posted 27 Apr 2024
Nice hotel
Comment from Hotel Management
28 Apr 2024 by Sheraton Waikiki Guest Experience Team, Hotel Management
Aloha Alina, Mahalo for choosing Sheraton Waikiki. We are dedicated to providing an inspiring and relaxing atmosphere for all of our guests, and we appreciate knowing we exceeded your expectations. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional stay.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
by A verified traveler from San Jose
Posted 27 Apr 2024
Nice place to stay, very convenient, but parking fees too expensive.
Comment from Hotel Management
28 Apr 2024 by Sheraton Waikiki Guest Experience Team, Hotel Management
Aloha Ms. Tran, Mahalo for choosing to stay with us at Sheraton Waikiki and sharing your review. We are glad to know you overall had a pleasant stay and that our location was convenient for your travel plans. That said, we regret not meeting all of your expectations with the parking fees and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
by A verified traveler
Posted 27 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Sheraton Waikiki Guest Experience Team, Hotel Management
Aloha Adrian, Mahalo for the wonderful rating for Sheraton Waikiki. We're delighted to have provided you with a memorable visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team
by A verified traveler
Posted 25 Apr 2024
Great getaway vacation for anniversary.
Comment from Hotel Management
26 Apr 2024 by Sheraton Waikiki Guest Experience Team, Hotel Management
Aloha Tomas, Mahalo for choosing Sheraton Waikiki for your anniversary getaway. We are delighted to hear you had a fantastic time celebrating your special occasion amidst the exquisite beauty of our beachfront paradise. We are honored to have contributed to creating unforgettable memories for you and your beloved. Congratulations on your anniversary! We extend our warmest wishes and blessings for many more years of love and togetherness. Please come and see us again the next time you are in Hawaii.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team
