Ratings based on 974 Verified Reviews

4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 5 Jun 2024
Good place too stay for a vacation in Waikīkī
5 out of 5
by A verified traveler

Posted 4 Jun 2024
Was in the middle of everything
Comment from Hotel Management
6 Jun 2024 by polynesian, Hotel Management
Aloha Elizabeth,Thank you for your review, we appreciate it. We are happy to hear that you enjoyed your stay with us. Hope to see you again.Mahalo!
4 out of 5
by A verified traveler

Posted 3 Jun 2024
Comment from Hotel Management
6 Jun 2024 by polynesian, Hotel Management
Aloha Anne,Thank you for your review, we appreciate it. We hope to see you again.Mahalo!
5 out of 5
by A verified traveler

Posted 28 May 2024
very good place to stay in.
Comment from Hotel Management
28 May 2024 by polynesian, Hotel Management
Aloha Valeryia,Thank you for your review, we appreciate it. We are happy to hear that you enjoyed your stay with us. Hope to see you again.Mahalo!
5 out of 5
by A verified traveler

Posted 23 May 2024
I was very pleased with everything except the WiFi. It was very spotty. We didn't spend much time in the room so it wasn't a big deal but it would've been nice to use without problems. Other than that. I loved that everything was walking distance
Comment from Hotel Management
6 Jun 2024 by polynesian, Hotel Management
Aloha Brenda,Thank you for your review, we appreciate it. We are happy to hear that you enjoyed your stay with us. We will be addressing your concerns regarding the WiFi. Hope to see you again.Mahalo!
3 out of 5
by A verified traveler

Posted 23 May 2024
Great location, room was pretty clean. However, there was a very strong smell of mildew in the room. Probably from the humidity of the region, but still a bit unpleasant.
Comment from Hotel Management
23 May 2024 by Polynesian Residences Hotel Waikiki, Hotel Management
Thank you for the reviews. We will address your concerns.
5 out of 5
by A verified traveler

Posted 21 May 2024
Wonderful
Comment from Hotel Management
23 May 2024 by Polynesian Residences Hotel Waikiki, Hotel Management
Thank you the reviews. Hope to see you again.
4 out of 5
by A verified traveler

Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by polynesian, Hotel Management
Aloha Cameron,Thank you for your review, we appreciate it. Hope to see you again.Mahalo!
1 out of 5
by A verified traveler

Posted 20 May 2024
The elevator was not working more than it was working. Pretty rough on a disabled person. The staff moved us to a lower room which helped. It was NOT like the pictures. It was filthy.
Comment from Hotel Management
23 May 2024 by Polynesian Residences Hotel Waikiki, Hotel Management
Thank you for the reviews. We will address your concerns.
5 out of 5
by A verified traveler from Elk Grove

Posted 19 May 2024
Excellent Location
Comment from Hotel Management
20 May 2024 by polynesian, Hotel Management
Aloha Josephine,Thank you for your review, we appreciate it. We are happy to hear that you enjoyed your stay with us. Hope to see you again.Mahalo!