Ratings based on 969 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Great place area is surrounded by shops and good restaurants! The place could use a bit of a touch up in the hallways, but nonetheless I would absolutely stay here again.
Comment from Hotel Management
15 May 2024 by polynesian, Hotel Management
Aloha Matea,Thank you for your review, we appreciate it. We are happy to hear that you enjoyed your stay with us. Hope to see you again.Mahalo!
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
12 May 2024 by polynesian, Hotel Management
Aloha,Thank you for your review, we appreciate it.Hope to see you again.Mahalo!
by A verified traveler
Posted 9 May 2024
The staff in the front desk was nice to let me checked in early. This is a very good location with a little kitchenette in the room but the amenities is old, carpet and room is kind of old and duty. That is why I gave 3 stars overall.
Comment from Hotel Management
9 May 2024 by Polynesian Residences Hotel Waikiki, Hotel Management
Thank you for the reviews. We will address your concerns.
by A verified traveler
Posted 8 May 2024
Polynesian residences treated us like family and their hospitality is unmatchable.
Comment from Hotel Management
8 May 2024 by polynesian, Hotel Management
Aloha,Thank you for your review, we appreciate it. We are happy to hear that you enjoyed your stay with us. Hope to see you again.Mahalo!
by A verified traveler
Posted 7 May 2024
Comment from Hotel Management
8 May 2024 by Polynesan Residences Hotel Waikiki, Hotel Management
Aloha and thank you for the reviews. Hope to see you soon. Mahalo!!!!
by A verified traveler
Posted 7 May 2024
I had left my card back in New york and i had it on apple pay, i needed to pay the taxes and they wouldnt allow me to pay with apple pay (same card) they would prefer to cancel my stay than to help me. They was not understandable after a 12 hr flight i would think they would do some accommodations.
Comment from Hotel Management
8 May 2024 by Polynesian Residences Hotel Waikiki, Hotel Management
Thank you for the reviews. Unfortunately we do not take apple pay because we are unable to validate with our credit card machine, but we will address your concerns.
by A verified traveler
Posted 5 May 2024
Staff are awesome! The room may need some update like our aircondition in one room is not blowing cooler air than the other room but it was good enough for our friends that sleeping on that side. The staffs on the other hand, are exceptional!! Very welcoming and they addressed our issue regarding the room asap and even asked us to check other rooms but we decided to stay where we’re at.
Comment from Hotel Management
5 May 2024 by polynesian, Hotel Management
Aloha Ranna Mae,Thank you for your review, we really appreciate it. We are happy to hear that you enjoyed your stay with us. Hope to see you again.Mahalo!
by A verified traveler
Posted 5 May 2024
Nice people! Cute hotel :3
Comment from Hotel Management
7 May 2024 by Polynesian Residences Hotel Waikiki, Hotel Management
Thank you for your reviews. Hope to see you soon!
by A verified traveler
Posted 2 May 2024
We loved how everything is within walking distance of the hotel. The staff was helpful and friendly. The room cleanliness was about average. If you’re looking for a hotel on a budget, I would recommend.
Comment from Hotel Management
4 May 2024 by polynesian, Hotel Management
Aloha,Thank you for your review, we appreciate it. We hope to see you agin.Mahalo!
by A verified traveler
Posted 1 May 2024
Good place to stay
Comment from Hotel Management
1 May 2024 by polynesian, Hotel Management
Aloha Deborah,We are happy to hear that you enjoyed your stay with us. Thank you for your review, we appreciate it. Hope to see you again.Mahalo!
