Ratings based on 1,873 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
Staff was awesome! Rooms were smaller than expected from photos online. They were clean and everything worked.
Comment from Hotel Management
10 May 2024 by Assistant General Manager, Hotel Management
Aloha Josh,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to hear your feedback about our pristine hotel and the outstanding service offered by our friendly associates. Hosting you was an absolute pleasure, and we are already looking forward to your next visit.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
11 May 2024 by Assistant General Manager, Hotel Management
Aloha Alicia,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to learn that you have given us a perfect rating. It was a pleasure to have you as our guest, and we look forward to your return.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 6 May 2024
Very friendly staff,!
Comment from Hotel Management
7 May 2024 by Assistant General Manager, Hotel Management
Aloha Jacqueline,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to hear your feedback about the outstanding service offered by our friendly associates. Hosting you was an absolute pleasure, and we are already looking forward to your next visit.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 5 May 2024
daily breakfast was great - Lots of options. Staff were always helpful.
Comment from Hotel Management
6 May 2024 by Assistant General Manager, Hotel Management
Aloha Craig,Mahalo for choosing Holiday Inn Express Waikiki. We are delighted to hear our associates could provide excellent service and you enjoyed our breakfast choices. It was a pleasure hosting you and we look forward to welcoming you back soon.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
6 May 2024 by Assistant General Manager, Hotel Management
Aloha Vanessa,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to learn that you have given us a high rating. It was a pleasure to have you as our guest, and we look forward to your return.Mahalo,John QuijanoAssistant General Manager
by A verified traveler from Napa
Posted 5 May 2024
Traveled with my children recently we enjoyed our stay and facility . We will definitely stay there again.
Comment from Hotel Management
6 May 2024 by Assistant General Manager, Hotel Management
Aloha Jeanette,Mahalo for choosing Holiday Inn Express Waikiki. We are delighted to hear that you found our hotel family-friendly and you enjoyed our top-notch amenities. It was a pleasure to have you as our guest, and we look forward to your return.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 4 May 2024
Nice and great place to stay.
Comment from Hotel Management
4 May 2024 by Assistant General Manager, Hotel Management
Aloha Maria Victoria,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to hear that you enjoyed your visit and the peaceful ambiance of the hotel for your restful stay. It was our pleasure to host you and we can't wait to have the opportunity to welcome you back in the near future.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 4 May 2024
The only thing i didnt like was the prices for parking but other than that it was absolutely amazing
Comment from Hotel Management
4 May 2024 by Assistant General Manager, Hotel Management
Aloha Ana,Mahalo for choosing Holiday Inn Express Waikiki. We are thrilled to hear you enjoyed your visit. Your feedback is of utmost importance to us, and we assure you that it will be shared with the relevant department to enhance our services. Hosting you was an absolute pleasure, and we are already looking forward to your next visit.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 3 May 2024
Very tie space
Comment from Hotel Management
3 May 2024 by Assistant General Manager, Hotel Management
Aloha Dong,Mahalo for sharing your feedback. We regret that we did not meet your expectations during your stay with us. Such an experience is not typical of the high standards we strive to maintain. Your feedback is valuable to us, and we will ensure that the relevant department receives it for future improvements. If you wish to discuss your stay further, please feel free to contact us directly. We appreciate your decision to stay with us and hope to have the opportunity to provide you with a more satisfactory experience in the future.Mahalo,John QuijanoAssistant General Manager
by A verified traveler
Posted 3 May 2024
The daily recreation/resort fee for upkeep of the recreation area where putt-putt and other activities was quite in need of repair. The pool was good but otherwise the other activities was quite used, worn and poor. .
Comment from Hotel Management
4 May 2024 by Assistant General Manager, Hotel Management
Aloha Barbara,Mahalo for choosing to stay with us. We're delighted you liked our pristine pool. However, we are very sorry if we did not fully meet your expectations. We'll be sharing your comments with the relevant department for future improvements. Should you wish to discuss your stay further, we kindly ask you to reach out to us directly. Once again, thank you for staying with us.Mahalo,John QuijanoAssistant General Manager
