Ratings based on 1,543 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Staff is very friendly
Comment from Hotel Management
4 Jun 2024 by Gianna G., Hotel Management
Aloha Emily, mahalo for choosing to stay with us at the Embassy Suites by Hilton Waikiki Beach Walk and for taking the time to leave us this kind review. It is wonderful to hear that you had a fantastic experience. We thank you for recognizing our hosts. They all work hard to deliver the warmest hospitality with the aloha spirit. We look forward to welcoming you back on your next trip to Waikiki, mahalo!
by A verified traveler
Posted 4 Jun 2024
Housekeeping is nice and friendly.
Comment from Hotel Management
4 Jun 2024 by Gianna G., Hotel Management
Aloha Jovelyn, mahalo for choosing to stay with us at Embassy Suites by Hilton Waikiki Beach Walk! It is wonderful to hear you had a great time. Thank you for recognizing our housekeeping staff. They work hard to provide top tier service and the praise is greatly appreciated. I will be sure to share your kind words with them. Mahalo for your feedback and we hope to welcome you back again soon!
by A verified traveler from Westfield
Posted 3 Jun 2024
Generally good experience but room a little small and parking very expensive.
Comment from Hotel Management
4 Jun 2024 by Gianna G., Hotel Management
Aloha Adrian, mahalo for choosing to stay with us at the Embassy Suites by Hilton Waikiki Beach Walk and for taking the time to leave us feedback! We are happy to know you had a pleasant experience. We do apologize if the size of your suite and parking cost caused any inconvenience. We appreciate your honesty and hope that we have the chance to make your next stay exceptional. Mahalo nui.
by A verified traveler
Posted 3 Jun 2024
Not much of a beach here. The property is not beach front. You can make your way down to a tiny strip of sand. To go to a good beach you need to walk about 1/2 a mile.
The small pool was full of kids, we decided against getting in.
Like most Embassay Suites they have the happy hour, but the line is 30 mintues long and they offer bud or bud light, or terrible mixed drinks. I skipped it and went to the other pool bar where I could get decent drinks for $20 a pop.
It would be worth it to pay a little more for a high quality hotel, because this place was slightly better than a motel 6.
Waikiki is a tourist trap, expensive shops.
Comment from Hotel Management
4 Jun 2024 by Gianna G., Hotel Management
Aloha Robert, mahalo for choosing to stay with us at the Embassy Suites by Hilton Waikiki Beach Walk. We truly appreciate the honest feedback you have provided, as it helps us improve our guest experience. We do apologize that your stay fell short of your expectations. As we are entering the summer months, our occupancy is increasing and do apologize if the evening reception line caused any inconvenience. If we have the opportunity to welcome you back again, please do not hesitate to let us know so we can ensure you have a better experience! Mahalo nui.
by A verified traveler from Waianae
Posted 3 Jun 2024
by A verified traveler
Posted 2 Jun 2024
Amazing
Comment from Hotel Management
4 Jun 2024 by Gianna G., Hotel Management
Aloha Olga, mahalo for taking the time to review your recent stay at the Embassy Suites by Hilton Waikiki Beach Walk! It is wonderful to hear that you had an amazing experience. We look forward to hosting you again on your next visit to Waikiki. Mahalo nui.
by A verified traveler
Posted 2 Jun 2024
Excellent place to stay
Comment from Hotel Management
4 Jun 2024 by Gianna G., Hotel Management
Aloha Juan Luis Torres, mahalo for choosing to stay at the Embassy Suites by Hilton Waikiki Beach Walk and for leaving us a kind review. We are so thrilled to hear that you had a pleasant time. We hope we have the chance to welcome you back again soon. mahalo nui!
by A verified traveler
Posted 2 Jun 2024
Excellent staff and convenient location to shopping and beach!
Comment from Hotel Management
2 Jun 2024 by Erick W, Hotel Management
Aloha M/M. Lena,Mahalo for the high rating and sharing your review! It's our pleasure to hear that you enjoyed your overall stay with us and the interaction with our hosts. We are glad that you liked our location in the heart of Waikiki! Thank you again for choosing the Embassy Suites by Hilton at Waikiki Beach! We are looking forward to hosting you again in future. Until then, take care and Mahalo Nui Loa!
by A verified traveler
Posted 2 Jun 2024
The parking and resort fees were expensive.
Comment from Hotel Management
2 Jun 2024 by Erick W, Hotel Management
Aloha M/M. Shelia,Mahalo for sharing your review! It's our pleasure to hear that you enjoyed most of your stay with us! Thank you so much for your feedback regarding on the valet service and the resort fee. We will share this feedback with our executive management. Mahalo again for choosing the Embassy Suites by Hilton at Waikiki Beach Walk!
by A verified traveler from Kendall park
Posted 2 Jun 2024
Bay Waikiki area. Hotel is not resort class. Felt more like a 3-star accommodation.
Comment from Hotel Management
2 Jun 2024 by Erick W, Hotel Management
Aloha M/M. Kaushik,Mahalo for sharing your feedback with us! We are very sorry to hear that our hotel did not meet your expectations. If you have any other concerns throughout the stay, please do not hesitate to reach out to us! Mahalo again for choosing the Embassy Suites by Hilton at Waikiki Beach Walk!
