Ratings based on 981 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Enjoyed my stay at the hotel.Would be visiting again real soon.
by A verified traveler
Posted 30 Apr 2024
Very good customer service! All the staff are very friendly and helpful!
by A verified traveler
Posted 30 Apr 2024
price is fair, close to waikiki beach and shopping
by A verified traveler
Posted 29 Apr 2024
Great location with great views over the river.
It is an older complex but was very clean.
I would stay there again.
by A verified traveler
Posted 26 Apr 2024
I was really happy with this hotel with its good value for the area.
by A verified traveler from Passaic
Posted 25 Apr 2024
I liked the location but the cleanliness is sub par in my opinion. No paper towel to dry your hand in the lobby’s ladies room. Cleaning staff forgot to leave me a tub mat on my second day. Found hair on the shower walls and ceiling. Bedsheet is questionable if changed or not.
by A verified traveler
Posted 24 Apr 2024
Front of house staff excellent, very friendly and helpful. Room was a good size with the bonus of a small balcony.
by A verified traveler
Posted 22 Apr 2024
Not this time.
Comment from Hotel Management
23 Apr 2024 by Coconut Waikiki Hotel Management, Hotel Management
Aloha Patrick! I'm so sorry to hear that your stay with us was less than exceptional. If time permits, we would appreciate you sharing the reasons for your dissatisfaction so we may work to improve the experience for our guests. Thank you for staying with us and I hope your time in Hawaii was fantastic!
by A verified traveler
Posted 16 Apr 2024
Great hotel
Comment from Hotel Management
23 Apr 2024 by Coconut Waikiki Hotel Management, Hotel Management
Aloha Angie! Mahalo for being our guest and sharing such a fantastic rating! I trust you found many great adventures in paradise. We would love to welcome you back on your next vacation to Hawaii!
by A verified traveler
Posted 15 Apr 2024
Sweet small little gem that was very clean and within walking distance to shopping and each. Situated next to the canal was a nice bonus. My only complaint was the street noise at night. The hotel has the older louver windows which adds to the charm but isn’t soundproof. Overall though good value.
Comment from Hotel Management
23 Apr 2024 by Coconut Waikiki Hotel Management, Hotel Management
Aloha Deborah! Mahalo for staying with us and for the wonderful rating and comments. I am so happy to know you enjoyed your stay with us, and hope that your vacation in Hawaii was amazing and memorable.
