Ratings based on 197 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 May 2024
Comment from Hotel Management
10 May 2024 by Frances and the team at Kapiti Gateway Motel. , Hotel Management
Good afternoon Bruce -thank you for leaving us a 5 star review. We are pleased you enjoyed your stay here at Kapiti Gateway Motel. Kind regards Frances and the team @ Kapiti Gateway Motel.
4 out of 5
by A verified traveler

Posted 28 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Frances and the team at Kapiti Gateway Motel. , Hotel Management
Good afternoon John - thank you for taking the time to leave us a review. We are pleased that you enjoyed your time here. Kind regards the team @ Kapiti Gateway Motel.
4 out of 5
by A verified traveler

Posted 16 Mar 2024
Nice and guiet
Comment from Hotel Management
17 Mar 2024 by Frances and the team at Kapiti Gateway Motel. , Hotel Management
Good afternoon Anthony, thank you for leaving us a review. We are pleased to hear you enjoyed your stay here. All the best from the team @ Kapiti Gateway Motel.
3 out of 5
by A verified traveler

Posted 16 Mar 2024
Comment from Hotel Management
17 Mar 2024 by Kapiti Gateway Motel. , Hotel Management
This review does not give us much to go on!
5 out of 5
by A verified traveler

Posted 1 Mar 2024
After a long stressful drive where I was constantly held up with roadworks and slow vehicles, I was very late and was going to miss the cut off time for the office. Upon arriving I was greeted by the most lovely lady on the front desk who reassured me it was no problem I was late. I then later checked my messages to see they had tried very hard to contact me ( I was driving so couldn’t check my phone) and had arranged for me to still access my room no matter the time. It honestly made my Day.
Comment from Hotel Management
1 Mar 2024 by Frances and the team at Kapiti Gateway Motel. , Hotel Management
Hi Melanie, thank you so much for taking the time to leave a review. It was lovely meeting you - It was our pleasure to have you here and to make sure that your arrival and access to your room was safe and efficient for you. I hope you enjoyed the rest of your trip from here. Kind regards Frances and the team @ Kapiti Gateway Motel.
5 out of 5
by A verified traveler

Posted 25 Feb 2024 on Wotif
Very clean and plenty of amenities. Great team managing the property, incredibly helpful and friendly. Would highly recommend the property.
Comment from Hotel Management
25 Feb 2024 by Frances and the team at Kapiti Gateway Motel. , Hotel Management
Good evening Michael, thank you so much for your review. It was a pleasure to have you here. We are pleased that you enjoyed your stay. Kind regards Frances, John and the wonderful housekeeping team.
5 out of 5
by A verified traveler

Posted 23 Jan 2024
Comment from Hotel Management
24 Jan 2024 by Frances and the team at Kapiti Gateway Motel. , Hotel Management
Good afternoon Royce, thank you for taking time to leave us a review. We are happy to hear that your stay here was comfortable.
5 out of 5
by A verified traveler

Posted 11 Jan 2024 on Wotif
I was met by a very nice, helpful man in reception and enjoyed my stay in a clean, comfortable room with everything I needed. I would stay again.
Comment from Hotel Management
15 Jan 2024 by Frances and the team at Kapiti Gateway Motel. , Hotel Management
Hi Jude, thank you for taking the time to leave us a review. We are happy to hear that your stay here was good. Hope to see you again. Kind regards the team at Kapiti Gateway Motel.
5 out of 5
by A verified traveler

Posted 18 Dec 2023
Comment from Hotel Management
19 Dec 2023 by Frances and the team at Kapiti Gateway Motel. , Hotel Management
Good afternoon Tamas, thank you for sharing experience here and giving us a 5/5 review. We hope you have a happy Christmas and Good start to the year 2024. Kind regards Frances and the team at Kapiti Gateway Motel.
4 out of 5
by A verified traveler

A Gem in Waikanae

Posted 7 Nov 2023 on Hotels
The new hosts were very welcoming, friendly, helpful & hospitable. Although it was something out of the 1970's the unit was very tidy & clean; & it felt like blast from the past.
Comment from Hotel Management
7 Nov 2023 by Kapiti Gateway Motel. , Hotel Management
Good morning Siddartha, thank you for taking the time to leave leave us feedback. Our team have exceptionally high standards around cleanliness and presentation- We will make sure that your positive feed back is shared with our house keepers. Kind regardsFrances Kapiti Gateway Motel