Ratings based on 253 Verified Reviews

3.5 out of 5
73% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 20 May 2024
Do NOT stay at this property!! Very loud DJ until the early hours of the morning, so no sleep. Checked in to an already occupied room. Bore water from the taps and no bottled water to use for brushing teeth. Did not feel safe in this hotel.
2 out of 5
by A verified traveler

Posted 16 May 2024
Room was very poor obviously renovating food and staff excellent
3 out of 5
by A verified traveler

Posted 12 May 2024
There was no towel or toiletries in my room. Lucky I noticed this before I stepped in the shower. Was given a towel and a bar of soap. That’s it. Where was the other toiletries?? The wifi did not reach my room despite the website claiming free wifi in all areas of the hotel. The lamp was missing the lightbulb therefore my room was either full lights or no lights. All round a very disappointing stay
5 out of 5
by A verified traveler

Posted 9 May 2024
All good
4 out of 5
by A verified traveler

Posted 2 May 2024
Wow the food at William Farrer is amazing had a beautiful dinner The room was somewhere to sleep If you don’t want to share bathrooms don’t stay here the room is just a room to sleep The staff were amazing they were friendly and helpful I would recommend going here for a drink and amazing staff hospitality
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2024
4 out of 5
by A verified traveler

Posted 13 Apr 2024
The communication with the hotel was excellent. Thank you Molly. Due to the fact that the downstairs pub, bar and bistro area was being renovated there was nowhere to park but Heather, who we met after checking in, was very friendly and gave us a few good suggestions and we managed to find a spot near the hotel. The room was spotless and we heard very little noise from the builders downstairs. The room is not luxurious but is perfect for a short stay and was convenient and close to all the main shops and eateries. The bed was very comfortable but the room could have done with a reading lamp. The price was very, very reasonable. We would definitely stay again and look forward to the renovations being completed as they are looking awesome.
5 out of 5
by A verified traveler

Posted 5 Apr 2024
Nice staff
2 out of 5
by A verified traveler

Posted 26 Feb 2024
I do not like it.
1 out of 5
by A verified traveler

Posted 25 Feb 2024
not what supposed no tv shower in room more over priced need my money back