Ratings based on 338 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jun 2024
Good
Comment from Hotel Management
13 Jun 2024 by ASHAH, Hotel Management
Hi AmritThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at (02) 6925 7722.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,The TeamatBest Western Ambassador Motor Inn & Apartments
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
31 May 2024 by R & L, Hotel Management
Hi Jennifer,Thanks for your lovely feedback & time.Cheers
by A verified traveler
Posted 27 May 2024
It was a nice Stay
Comment from Hotel Management
28 May 2024 by Ron, Hotel Management
Hi Rebecca,Thank you for sharing your lovely feedback & time We hope to have the pleasure of welcoming you back again soon!
by A verified traveler from Manly
Posted 28 Apr 2024
Great spot
Comment from Hotel Management
29 Apr 2024 by Ashah, Hotel Management
Hi Con,Thanks for your lovely feedback & time.Cheers
by A verified traveler
Posted 7 Mar 2024 on Wotif
Great location for people visiting the hospital.
Comment from Hotel Management
13 Mar 2024 by ASHAH, Hotel Management
Hi TenilleThanks for time & lovely feedback..Cheers
by A verified traveler
Posted 27 Feb 2024 on Wotif
Comment from Hotel Management
21 Mar 2024 by Manager, Hotel Management
Hi Annette,Thanks for your time & feedback.Looking forward to weloming you all again.Cheers
by A verified traveler
Posted 8 Feb 2024 on Wotif
Convenient location close to shopping area and eateries.
Comment from Hotel Management
18 Feb 2024 by Team at Best Western Amabssador Motor Inn & Apts., Hotel Management
Hi Ken,Thank you for taking the time to share your feedback with us. Looking forward to welcoming you all again.Cheers and Safe Travel,
by A verified traveler
Posted 31 Jan 2024
On check in fridge still had food in it and was dirty but staff were very quick to fix up. First night bed was awful lumpy and hard but after telling staff Leanne was wonderful and added an underlay that was excellent and fixed problem and I was able to sleep second night.
Comment from Hotel Management
18 Feb 2024 by Ashah, Hotel Management
Hi Debbie,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced upon check-in regarding the condition of the fridge. Your concerns have been addressed with our housekeeping team to ensure that such oversights are not repeated in the future.We're glad to hear that our staff, particularly Leanne, was able to promptly assist you with the issues you encountered with the bed. Providing a comfortable and enjoyable stay is our top priority, and we're pleased that Leanne's assistance with adding the underlay resolved the matter for you, allowing for a restful night's sleep.We appreciate your understanding and patience, and we hope to have the opportunity to welcome you back for a flawless experience on your next visit.Warm regards,Team at Best Western Amabssador Motor Inn & Apts.
by A verified traveler from Manly
Posted 26 Jan 2024
Excellent overnighter
Comment from Hotel Management
18 Feb 2024 by Ashah, Hotel Management
Hi Con,Thank you for taking the time to share your feedback with us. Looking forward to welcoming you all againWarm regards,
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
18 Feb 2024 by Team at Best Western Amabssador Motor Inn & Apts., Hotel Management
Thank you for taking the time to share your feedback with us. Looking forward to welcoming you all again.Cheers..
