Ratings based on 124 Verified Reviews

4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2023
4 out of 5
by A verified traveler

Posted 16 Oct 2023
Good value. Staff are very kind and helpful. If staying to go to Petra, it is better to stay closer to the park - more options for tourist activities after park closes.
Comment from Hotel Management
22 Oct 2023 by Mahmoud Masadeh, Hotel Management
Thank you for your glowing review and for choosing to stay at Sharah Mountain Hotel . We are thrilled to hear that you had a fantastic experience and that our amenities met your expectations. Our team takes great pride in providing comfortable accommodations, excellent service, and a wide range of facilities for our guests to enjoy. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 21 Jun 2023 on Hotels
Comfortable hotel and good size room in the downtown. Check in was easy and friendly. Outside sitting area is excellent. High pressure water. The room has have a fridge but if you need to use it ask the front desk to plug it . The breakfast has a good variety. Great local restaurants near the hotel
5 out of 5
by A verified traveler

Good clean hotel, good value, delicious breakfast

Posted 19 Jun 2023 on Hotels
Great. Especially at that price point. I know there are more luxurious hotels near Petra, but why bother? It was all I needed. Plus the owner/manager is there to make sure it runs well. I didn't try the restaurant at night, but the breakfast buffet filled me up with plenty of energy for the long hikes ahead.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2023
5 out of 5
by A verified traveler

Posted 13 May 2023
Staff at the property were very kind, went above & beyond for us. From letting us use their personal phones to make calls when our didnt work, to giving us a ride to the store in their personal vehicle to get things without charge. Kindest staff Ive ever encountered at any hotel anywhere!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Apr 2023 on Hotels
4 out of 5
by A verified traveler

Cheap ok stay

Posted 14 Mar 2023 on Hotels
Basic, but clean affordable hotel close to Petra which was our reason for the visit, reasonable breakfast which was included in the price. However there was no chairs in the room which was quite large neither was there a kettle or fridge, such a pity
5 out of 5
by A verified traveler

Posted 25 Feb 2023 on Hotels
Staff are really helpful and nice. Cold juice upon arrival was amazing. Need to find that juice back in the UK
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