Ratings based on 54 Verified Reviews
3.2 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Feb 2024 on Hotels
Staff was very friendly and helpful. Hotel was clean and comfortable not to mention the amazing view!
by A verified traveler
Posted 18 Oct 2023
The receptionist was very friendly and SO helpful.
As a budget hotel, I would be very happy to recommend it.
by A verified traveler
Great view over Petra
Posted 1 Oct 2023 on HotelsYou get a great view drom the hotel overlooking Petra, but quite a steep climb from the visitor centre. However, there are a lot of shops, other hotels and restaurants in the area.
A very helpful receptionist from the Phillipines who will help and offer advice!
by A verified traveler
Posted 15 Jul 2023
Very friendly staff and in a nice area with good views. The ecomodation is basic, but good! The air-conditioning is superb (the most important) and the area has good shops and restaurants. A nice stay.
by A verified traveler
Posted 15 Feb 2022
by A verified traveler
Posted 17 Dec 2019 on Hotels
Comment from Hotel Management
17 Dec 2019 by Petra Gate Hotel, Hotel Management
thank you for choosing Petra Gate Hotel for your stay
by A verified traveler
Great little gem in modern Petra
Posted 29 Oct 2019 on HotelsPetra Gate Hotel seems to be a youth hostel because when we booked two rooms, one for each of us, each room had multiple beds. One had three single beds, and the other had four. I didn't have a problem with that; I just wanted a private room to myself, and I got it! Each room had one electrical outlet, but a power-strip was available to provide multiple outlets. Towels and soap were provided upon request.
The hotel arranged for us to have an evening at the Turkish Baths at a discount. When we had a complaint about the baths, the hotel was quick to follow up with them to resolve it.
Customer service was outstanding here. The hotel may seem a bit rundown, with old plastered walls painted in fading colors, cheap bedding (mine was covered with kid's "Dora the Explorer" blankets), and bare basics. If you're looking for luxury, don't look here. But if you want a bed, shower, breakfast and some quiet sleep at a good price, this is the place.
The location is excellent: about a mile from the main entrance to Petra's ruins, and in the center of modern-day Petra. Restaurants, shops and every kind of convenience is readily available either next door, across the street or within a city block.
Best was the excellent customer service from the receptionist. I wish I had gotten her name so I could post it here. She was outstanding!
by A verified traveler
Posted 25 Oct 2019 on Hotels
The location is perfect
by A verified traveler
Posted 21 Oct 2019
by A verified traveler
Crusty Spongebob Blankets
Posted 21 Oct 2019 on HotelsFriendly staff, but that is as far as it went. Crusty spongebob blankets. No trash bins. No towels or soap in room. Power outlets loose, hard to use. Had breakfast elsewhere. Hard, lumpy bed. Reserved a double, had two twins under the stairs. Dirty... for the price try to find something else.
