Ratings based on 142 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
THe property is ver run down. It is too pricey for the quality of maintenance they have on the rooms. The wood and floors is damageded everywhere.
by A verified traveler
Posted 8 Mar 2024
Very friendly staff and fantastic scenic views.
by A verified traveler
Posted 31 Dec 2023
The staff was extremely welcoming and the property was fantastic!
by A verified traveler
Posted 6 Dec 2023
We like this hotel very much. The staff was very nice and helpful. The dinner was very very delicious.
by A verified traveler
Posted 28 Nov 2023
The hotel is in an amazing location looking the valley and just a 17min drive from Petra’s main entrance. The staff as amazing, very friendly and helpful. Our bubble’s amenities were amazing, the jacuzzi after a long day hiking was amazing. Both the breakfast and dinner included were amazing, and they even gave us lunchboxes for our drive on our last day!
by A verified traveler
Overpriced hotel and overrated experience
Posted 20 Nov 2023 on HotelsAbsolutely awful value-for-money. The rooms are old and badly maintained, with water damaged flooring, wobbly bathroom fixtures and zero working jacuzzi controls. The jacuzzi, though ready when we arrived, had to be 'activated' again on request the next morning. The breakfast was ok but lacked variety and all hot drinks were from a distributor!
The view from the room is beautiful (though a bit obstructed depending on the room you get). I suppose one's experience at the property would have been superb when the hotel was new, but it is now badly in need of renovation.
On a side note, the bubble experience (not just at this hotel) has a catch: the constant noise of the air pumps which maintain the bubble's structure. It was excrutiating for me and hardly had any rest.
by A verified traveler
Good and not so good.
Posted 18 Nov 2023 on HotelsLike other reviews, I have to say that the hotel has amazing views and is a great experience sleeping under the stars. The food was very good and the service excellent. My husband was ill and they took him tea, soup etc. called him to see if he needed anything. The staff was wonderful
Unfortunately the accommodations could be improved , even with some small fixes. We did have hand or face towels, nor a bath mat for the shower. The robes appeared old and did not have belts making them difficult to wear. Generally the room construction and finishing was shoddy and could be improved. Minor fixes would change a good experience to a wonderful one.
by A verified traveler
Posted 6 Nov 2023
The hotel location is good, the view are fantastic. They provide the excellent dinner and breakfast buffets. The jacuzzi was good when you relax after long day and watch the sunset.
by A verified traveler
Posted 17 Oct 2023
by A verified traveler
Posted 11 Oct 2023
Woke up in the middle of the night during my stay to a concert of stars and galaxy dust from the Milky Way. What a great memory!
