Ratings based on 157 Verified Reviews
4.8 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good hotel for budget travelers .
Posted 1 Jan 2024 on HotelsThe room was ok, but clean. The service was excellent. Whatever you need they will try to help. Over all I was happy with the stay. Will most likely stay there again if I’m in the area.
by A verified traveler
Posted 28 Dec 2023
Excellent property, 5 mins walk to petra. staff very helpful and guided us on petra visit. will recommend this place any day.
Comment from Hotel Management
2 Jan 2024 by Zain , Hotel Management
Dear Ramesh,Greetings from our team Thx for your FeedbackWe hope to see you again Kind regards Zain
by A verified traveler
Posted 16 Dec 2023
The property is centrally located and within walking distance to restaurants, shopping and attractions. The hotel was easy to find and the parking was good. The rooms are a little dated, but a good size, very clean and comfortable.
I would like to give a huge shout out to Zain. When we arrived, Zain was very kind, accommodating and gave us recommendations on the best way to see Petra with the limited time we had in the area. Had it not been for Zain, we would not have seen everything we wanted to see and our trip would have been a bit disappointing. Thankfully we listened to Zain's recommendations and got everything we wanted and more from our time in Petra.
Zain also made the best American style coffee I have ever had. Zain is a huge asset to the hotel and if you are checking in and have the pleasure of meeting Zain, please pass along a "hello" from us.
Comment from Hotel Management
19 Dec 2023 by zain, Hotel Management
Dear Jessica,Greetings from our teamthx a lot for your feedbackthx for your kind words we hope to see you again best wishes kind regardsZain
by A verified traveler
Posted 28 Nov 2023
Very close to the Petra Visitor Centre. This is a lovely hotel with friendly, helpful staff. The breakfast is really good. The dinner at the property is nice and reasonably priced.
Comment from Hotel Management
29 Nov 2023 by Zain, Hotel Management
Dear Sarah,Greetings from our team Thx a lot for your feedback We hope to see you again Enjoy with your life Best wishes Zain
by A verified traveler
So close to Petra!
Posted 11 Nov 2023 on HotelsExcellent hotel for a visit to Petra.
Comment from Hotel Management
12 Nov 2023 by Zain , Hotel Management
Dear Isabelle,Greetings from our team Thx for your feedback We hope to see you again Kind regards Zain
by A verified traveler
Posted 6 Nov 2023
Excellent value for money; very close to Petra main entrance. Owner and staff were very friendly and helpful. Hotel breakfast was terrific. Other meals were quite reasonable in a location where everything for tourists is pricey because that is the only local business. Room was clean, comfortable and fully functional. Anything we needed, they provided. We enjoyed our stay and would stay there again.
Comment from Hotel Management
6 Nov 2023 by Zain , Hotel Management
Dear Randall,Greetings from our team,Thx a lot for your feedback We hope to see you soon Best wishes Zain
by A verified traveler
Posted 30 Oct 2023
Room was dirty and washroom very inconvenient.
Comment from Hotel Management
30 Oct 2023 by Zain, Hotel Management
Dear Anis,Greetings Thx for your feedback I think there is a misunderstanding cuz our hotel is cleanAll our guests were happy with our hotel Anyway,we hope to see you again soon Kind regards Zain
by A verified traveler
Amazing service and hospitality
Posted 26 Oct 2023 on HotelsWhile this may be a two star hotel, the level of service is beyond 5 star. The staff at this small hotel are absolutely amazing! They provided very helpful info and went above and beyond to make sure mother and I were comfortable. After a full day at Petra, they saw how tired and sore we were so they made us a hot oil with herbs to rub on our legs and back. They offer laundry and an on-site dinner. They were accommodating to our dietary needs. Rooms are simple but function for what you need - comfortable bed and good shower. Also very clean! I cannot say enough good things about the people who run this hotel!!!
Comment from Hotel Management
27 Oct 2023 by zain, Hotel Management
Dear Payal,thx a lot for your great feedbackreally we hope to see you again we were very happy to see you kind regardszain
by A verified traveler
Posted 24 Oct 2023 on Hotels
Comment from Hotel Management
25 Oct 2023 by Zain , Hotel Management
Dear Masafumi,Greetings Thx for your feedback We hope to see you again Kind regards Zain
by A verified traveler
Posted 23 Oct 2023 on Hotels
Great location, only 7min walk to petra entrance (although up a hill) and parking available too. Room was fine, bathroom a little small but absolutely fine for us for one night. The only thing I will say is reception caused a lot of unnecessary stress and confusion for no reason by giving us incorrect information. First of all they told us we couldn't do the treasury and monastery in one day, that it'd take 12hrs and it was impossible, and kept trying to convince us to go in through the back entrance and paying for a taxi/driver. Fortunately, we stuck with our well-researched plan and we were able to do it all at a steady pace in 8hrs. It's a lot of walking and steps don't get me wrong but we are young and able - this just caused a lot of worry and last-minute researching when we could have been enjoying ourselves in wadi musa. They also told us it didn't open until 6:30AM when everywhere else said 6AM, again we chose not to listen and were glad we didn't as it meant we were one of the first through the doors at opening. It just felt like they were trying to get us to stay (and pay) for breakfast telling us no shops would be open to pick up food at that time, which again wasn't true, there was a 24hr store 2mins from the entrance where we picked up snacks to last us the day.
Comment from Hotel Management
23 Oct 2023 by zain, Hotel Management
HelloDear Fraja,thx for your feedbackI think there is a mistake cuz, breakfast is already included, you should not pay anything also, Petra oper between 6:00 am and 6:30 amThat's why we told you to go at 6:30 so that the gate is openabout the back entrance, we told you that easier and faster for you, just advice for youabout the taxi, actually the taxi from outside for the private office there are a lot of people happy about this adviceanyway, we hope to see you again kind regardszain
