Ratings based on 5 Verified Reviews
3.8 Room cleanliness
3.6 Service & staff
3.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from USA
Posted 17 Feb 2019
What the rooms lack in comfort and cleanliness the staff makeup with courteousness. Showers were bad, bed linen below average. Room space limited. But the staff are super excellent. Very helpful, courteous and they went out of their way to accommodate our needs. Close to Petra. Not walkable. Need a taxi to gate.
Comment from Hotel Management
6 Mar 2019 by Raed haddad, Hotel Management
Thank you for your lovely comments
by A verified traveler
Posted 2 Jan 2019 on Hotels
The hotel is located high on the side of a mountain, having great views over the modern city of Petra. Due to its situation, it is a little difficult to get to (the road suggested by GPS was not paved, for example). It's also not a walkable distance to the Petra archeological site.
The room was nice and the staff helpful and friendly. There was wifi, but only in the reception area. The hotel could use a bit of updating.
Comment from Hotel Management
3 Jan 2019 by Raed, Hotel Management
Thank you for all your support
Hope will see you soon again Best regards Oscar Hotel petra management
by A verified traveler
Not our favourite Middle East Hotel
Posted 2 Jan 2019 on HotelsIt was clean and available at a price that did not break the bank! Check in was shambolic; it seemed a massive surprise when we arrived! Credit Card facilities allegedly not working, so a scramble to get some cash. Would stump up the extra (triple the price) for Movenpick or Marriott.
Comment from Hotel Management
2 Jan 2019 by Raed, Hotel Management
We are so sorry for the visa machine
It ready now
by A verified traveler
do not honor their responsibilities
Posted 6 Nov 2018 on HotelsThe hotel did not honor the price confirmed through the system, and increased the price when 2 days left before the trip, telling that there was mistake in the system and they will not give the room if we will not cancel the booking and book again. Generaly even hotels.com couldnt help me and convince them to keep the offer...
Comment from Hotel Management
8 Nov 2018 by Raed, Hotel Management
Dear Sir
Good day to you
For sure we respect your opneion. But the problem that we sent you 2 weeks before your arrival an Email inform you we are fully booked and your booking is not confirmed for 3 times .
We are sorry again
Hope will see you again at Petra
by A verified traveler
Posted 22 Jul 2019
