Ratings based on 187 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2019
Horrible! Stay somewhere else, don’t be fooled by the smart looking building facade and tidy internal areas as sadly the rooms aren’t as loved.
The room smelt horrible, had crystallised damp on the walls, a dirty bathroom (especially the shower curtain), electric wires exposed on appliances and overall of a general poor standard.
Breakfast choices were extremely limited and questionable hygiene levels.
The only good thing was its location to Petra entrance and free car parking.
Worse hotel I’ve ever stayed in and couldn’t wait to leave.
by A verified traveler
Posted 28 Nov 2019 on Hotels
Great location, friendly staff, delicious breakfast.
by A verified traveler
Hotel with great location
Posted 25 Nov 2019 on HotelsThe locations is really good, 5 min walk to Petra.
by A verified traveler
Posted 23 Nov 2019
It was not exactly clean. Friendly staff, proximity to petra
by A verified traveler
Posted 19 Nov 2019 on Hotels
Very good hotel with excellent location for visiting Petra - across the street from the Visitors centre.
by A verified traveler
Good value.
Posted 9 Oct 2019 on HotelsDon’t go for a double bed. They are tiny and the rooms are smaller. Two single beds in a non smoking room was a much better option. Staff in restaurant were particularly lovely, and it was possible to enjoy a glass of Jordanian wine on the terrace. Big downside though is the speakers for call to prayer are right next to the hotel. They blared into our bedroom at 5am which is not a welcome wake up. Okay if you’re setting off early for Petra perhaps.
by A verified traveler
Posted 8 Oct 2019
Walking distance to Petra.
Excellent food.
Staff very helful and polite.
by A verified traveler
Posted 6 Oct 2019 on Hotels
Mold in the shower
by A verified traveler
Terrible hotel to be presented as 3 Star.
Posted 4 Oct 2019 on HotelsHotels.com must stop advertising this dirty old hotel as 3 Star. This is a old dated hotel not worthy of carrying 3 star markings. All staff were polite and friendly but hotel it self is old and falling apart. Bed linen was so worn and ripping apart. Bath towel were old and discoloured . Bathroom is an eye sore with dirty shower basins with blocked drain. When I mentioned this to the staff they kindly showed me other 2 available rooms and they are no better. Dinner should have been buffet but served one main dish with chicken and some side dishes for the same price of 10 JD for which you can get much much better food outside. At check out when I mentioned it they gave me 5JD discount which does not change the facts. I will never recommend this hotel to anyone. If all of them Stars removed from the hotel, no one will have complaints either. All of them wonderful reviews must have been posted by the hotel itself.
by A verified traveler from Virginia
Posted 15 Sep 2019
Rooftop view of the city, watching the full moon rise over Petra. Walking distance to everything. Being on top of a hill has its pros and cons, puff, puff! The staff is friendly and helpful. So glad there was a small 2-person elevator to get our luggage up to the 3rd floor. Great breakfast buffet!
