Ratings based on 996 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Still a great hotel to stay in.
Comment from Hotel Management
2 May 2024 by Your Edsa Shangri-La, Manila Family , Hotel Management
Dear FIDELIS,Thank you for your rating and for your kind words. We are glad you enjoyed your most recent visit and we look forward to welcoming you back again on your next stay!
by A verified traveler
Posted 26 Apr 2024
Love it! Always the best place to stay when visiting Manila
Comment from Hotel Management
29 Apr 2024 by Your Edsa Shangri-La, Manila Family , Hotel Management
Dear Gilbert,Thank you for your rating and for taking the time to share your feedback. We are glad you enjoyed your most recent visit and we truly appreciate that we remain your hotel of choice in Manila. We look forward to welcoming you back your next visit!
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
2 May 2024 by Your Edsa Shangri-La, Manila Family , Hotel Management
Dear Norman,Thank you for your rating! We are glad you enjoyed your stay and we look forward to welcoming you back again soon!
by A verified traveler
Posted 6 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Your Edsa Shangri-La, Manila Family , Hotel Management
Dear Renen,Thank you for your rating. We are glad you enjoyed your stay and we look forward to welcoming you back again soon!
by A verified traveler
Posted 27 Mar 2024
Comment from Hotel Management
25 Apr 2024 by Your Edsa Shangri-La, Manila Family , Hotel Management
Dear Shae,Thank you for your rating. We are glad you enjoyed your stay and we look forward to welcoming you back on your next visit!
by A verified traveler
Posted 27 Feb 2024
Great property !
Comment from Hotel Management
5 Mar 2024 by From your Edsa Shangri-La, Manila Family , Hotel Management
Dear Rommel,Thank you for your rating and for your kind words. We are glad you enjoyed your most recent stay and we look forward to welcoming you back on your next visit!
by A verified traveler from Lakewood
Posted 22 Feb 2024
We loved our stay at the EDSA Shangri-la! The staff was incredibly amazing, friendly and accommodating, we felt the Filipino hospitality and the comforts of home. This is indeed an oasis in the middle of the city where you can walk to malls to shop and come back to a restful place. The hotel bakery is incredible the goodies they sell are surprisingly delicious and world-class quality. I couldn't stress enough that EDSA Shangrila is a world class of its own and you will feel the ambience of peace from the moment you stepped in the hotel. We stayed in 3 other hotels during our stay in Manila and we keep saying EDSA Shangila is not to be beat when it comes to customer experience, hospitality and friendliness of the staff. We sure are coming back.
Comment from Hotel Management
23 Feb 2024 by From your Edsa Shangri-La, Manila Family , Hotel Management
Dear Emma,Thank you for your rating and for taking the time to share your feedback. We are glad you enjoyed your most recent visit and we appreciate your kind words specifically highlighting our colleagues' service delivery. We are happy to share your heartwarming comments in our commitment towards ensuring our guests' enhanced experience. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 21 Feb 2024
The staff was stellar!
Comment from Hotel Management
21 Feb 2024 by From your Edsa Shangri-La, Manila Family , Hotel Management
Dear Marylou,Thank you for your rating and for taking the time to share your feedback. We are glad you enjoyed your most recent visit and appreciate your kind words particularly highlighting our colleagues' service delivery. We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 17 Feb 2024
Staff are very welcoming
Comment from Hotel Management
19 Feb 2024 by From your Edsa Shangri-La, Manila Family , Hotel Management
Dear Ansonn,Thank you for your rating and for your kind recognition of our colleagues. We are glad you enjoyed your most recent visit and we look forward to welcoming you back again soon!
by A verified traveler
Posted 17 Feb 2024
Excellent service from the staff
Comment from Hotel Management
19 Feb 2024 by From your Edsa Shangri-La, Manila Family , Hotel Management
Dear Lani,Thank you very much for your rating and your kind words. We are happy to share your comments with our team in our commitment towards ensuring our guests' enhanced experience. We look forward to welcoming you back on your next visit!
