Ratings based on 14 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Very nice, but...
Posted 17 Aug 2020 on HotelsThe hotel, overall was nice. The service was very good and the breakfast and dinner, which were included, were also very good. One minor point was that there was nothing in the room in the way of coffee, water, or any type of mini-bar.
My only real complaint is that although I had prepaid through Hotels.com, apparently they were not aware and charged me again. I am currently waiting for Hotels.com to resolve the issue
Comment from Hotel Management
24 Aug 2020 by Hotel, Hotel Management
Dear Mr. Martinez,
You had stay in our hotel in term 14-16/8/2020 through Hotels.com.
Because you have paid by credit card through portal Hotels.com and you paid in hotel too, so it was double payment, we would like to kindly ask you to send us account number (IBAN), Bank address, name of account.
Then we will send you payment in amount 163,18€ to your account (3€ is local tax).
Thank you very much for your reply in advance as soon as possible.
Best Regards
LUCIA CELEROVÁ
ATRIUM*** hotel, Nový Smokovec
celerova@atriumhotel.sk
by A verified traveler
Posted 9 Jun 2021 on Hotels
by A verified traveler
Posted 8 Sep 2020
Spa, zwembad, vermaak voor kinderen, speeltuin, redelijk grote kamers maar geen airco en gehorig (had een kamer met binnendeur naar een tweede kamer indien je met gezin bent). Kamers worden vroeg schoongemaakt, keurige Covid regels, goed ontbijtbuffet, maar matig dinerbuffet.
by A verified traveler
Normální
Posted 30 Aug 2020 on HotelsJeště v 17h. nebyl pro nás připraven pokoj, žádná kompenzace.
Byli jsme 4 - členná rodina, dostali jsme 2 pokoje, které nebyly u sebe, byť pokoje okolo nás nebyly obsazené.
Příjemný wellness.
by A verified traveler
Posted 21 Feb 2018 on Hotels
Hotel bardzo fajny, dla rodziców z dzieckiem wręcz idealny, program dla dzieci fantastyczny, animatorzy wspaniali. Goście bez dzieci mogą czuć się nieco dziwnie bo jest rzeczywiście dużo dzieci.
by A verified traveler
Skvelý pobyt
Posted 13 Feb 2017 on HotelsPobyt bol super
by Rudolf
Príjemný rodinný hotel
Posted 8 Feb 2017 on HotelsPríjemný pobyt s rodinou
by A verified traveler
Príjemný rodinný hotel
Posted 8 Feb 2017 on HotelsPríjemné prostredie pre pobyt s rodinou
by Péter from Budapest
Mindenkinek ajánanám
Posted 23 Feb 2016 on HotelsMinden tökéletes volt, a személyzet kedves, a hely kiváló, a hotel tökéletes volt.
by Milada
Posted 17 Feb 2016 on Hotels
V hoteli Atrium som bola prvýkrát a nemám čo vytknúť. Určite sa tam vrátime.