Ratings based on 150 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Mar 2024
The balcony was a very big communal garden with benches and tables with a sea view which made the experience amazing. The hotel was very clean. I could not fault. The staff and cleaners were very friendly also.
Comment from Hotel Management
6 Mar 2024 by Hotel Management, Hotel Management
Dear JamieThanks for your reviews about our hotel. Nice to serve you next timeBest Regards
by A verified traveler
Posted 25 Feb 2024
Comment from Hotel Management
25 Mar 2024 by Hotel Management, Hotel Management
Dear Tinh VanThanks for your reiews abour out hotel. Nice to serve you next timeBest Regards
by A verified traveler
Posted 24 Feb 2024 on Wotif
The location was great for me, close access to ferry and limousine bus picks you up at the door, taxis at door. Staff were very helpful and obliging. Room was neat and clean and bed was great (firm not hard). Laundry service was available and affordable.
Comment from Hotel Management
24 Feb 2024 by Hotel Management, Hotel Management
Dear AlanThanks for your reviews about our hotel. Nice to serve you next time'Best Regards
by A verified traveler from Charlotte
Posted 13 Dec 2023
Comment from Hotel Management
23 Jan 2024 by Nguyen Thi Hang -Reservation Dept, Hotel Management
Dear DavidThanks for your reviews about our hotel. Nice to serve you next timeBest Regards
by A verified traveler from Magnolia
Posted 4 Dec 2023
The property needs some maintenance but they provide good service at a reasonable price
Comment from Hotel Management
23 Jan 2024 by Nguyen Thi Hang -Reservation Dept, Hotel Management
Dear AnnemarieThanks for your reviews about our hotel. Nice to serve you next timeBest RegardsHotel Management
by A verified traveler
Posted 25 Nov 2023 on Wotif
Comment from Hotel Management
23 Jan 2024 by Nguyen Thi Hang -Reservation Dept, Hotel Management
Dear LeanneThanks for your reviews about our hotel. Nice to serve you next timeBest Regards
by A verified traveler
Posted 15 May 2023
The Palace Hotel has the most amazing staff. This hotel offers a great breakfast buffet to start your day and is steps away from the ocean, parks and adult entertainment.
I enjoy my stay at the palace because of the front desk staff and incredible manager.
Comment from Hotel Management
17 May 2023 by Sale Dept, Hotel Management
Dear Mr BarryThank you for the positive review. I am grateful for your recognition of our hotel's efforts and accomplishment. I will continue to strive for excellence in all that I do. We look forward to serving you again. Have a great day!Best RegardsHotel Management
by A verified traveler
My trip very very good , we will come back soon
Posted 16 Apr 2023 on HotelsTo close the market & beach staff very friendly
Comment from Hotel Management
17 Apr 2023 by Nguyen Thi Hang - Reservation Dept, Hotel Management
Dear TuyenThanks for your reviews about our hotel. Nice to serve you next tripBest RegardsHotel Management
by A verified traveler
Posted 30 Mar 2023 on Orbitz
Mis thủy and vi. Kieu.work at the front desk. Were so helpful and friendly.
I give them 5 stars
Comment from Hotel Management
31 Mar 2023 by Nguyen Thi Hang - Reservation Dept, Hotel Management
Dear FrancisThanks for your reviews. Nice to serve you next tripBest Regards
by A verified traveler
Posted 12 Jan 2023 on Lastminute
A bit dated but location was good. Staff very friendly.
