Ratings based on 83 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Bill Lee , Hotel Management
Thank you for your gracious review. We welcome suggestions to still improve your stay. And we look forward to having you again.
by A verified traveler
Posted 24 Feb 2024
Nice little place to stay in Vulcan, Alberta. Right across from the Star Trek museum.
Comment from Hotel Management
24 Feb 2024 by Bill Lee , Hotel Management
Thank you for your generous review. We hope you enjoyed your stay with us.
by A verified traveler
Posted 10 Feb 2024
Couple who runs this place are so nice. Rooms are older and very basic but extremely clean. Good for a quick stop. No complaints.
Comment from Hotel Management
19 Feb 2024 by Bill Lee , Hotel Management
Thank you for your gracious review. We look forward to having you again.
by A verified traveler
Posted 6 Feb 2024
Leak under sink, missing smoke detector, pot baggies (2) in drawers with pot remnants. Very noisy heater.
Other than that, it was a cheap place to stay. They advertised breakfast, but there is non.
Comment from Hotel Management
6 Feb 2024 by Bill Lee , Hotel Management
Thank you for your feedback. We value your concerns and have promptly communicated your concerns with the maintenance department. As for the meal advertisement, there is no breakfast inclusion indicated here on Expedia website. We apologize for not meeting your expectations. Thank you for staying with us.
by A verified traveler
Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
26 Jan 2024 by Bill Lee , Hotel Management
Thank you for staying with us. We apologize for not meeting your expectations. As we value your feedback, please let us know how we can improve our services.
by A verified traveler
Posted 26 Jan 2024
Comment from Hotel Management
29 Apr 2024 by Bill Lee , Hotel Management
Thank you for your gracious review. We welcome suggestions to still improve your stay. And we look forward to having you again.
by A verified traveler
Posted 24 Dec 2023
We had to bring our cat with us because he needed monitoring for medical reasons... the room was surface-level clean, but they clearly hadn't vacuumed or washed under the furniture in a long time, as he dragged endless amounts of dust and debris out as he explored. The room was also quite smelly
Comment from Hotel Management
23 Jan 2024 by Bill Lee , Hotel Management
Thank you for your review. We apologize for not meeting your expectations. Your observations has been discussed with the housekeeping team, and and we will strive to incorporate your review to improve our services.
by A verified traveler
Posted 4 Dec 2023
While very dated, we found this hotel to be clean and quiet. Great for a quick stay with an attached lounge. For the cost, this hotel was just fine.
Comment from Hotel Management
23 Jan 2024 by Bill Lee , Hotel Management
Thank you for your gracious review! We hope you had a nice stay and look forward to having you again.
by A verified traveler
Posted 3 Dec 2023
Nice staff
Comment from Hotel Management
23 Jan 2024 by Bill Lee , Hotel Management
Thank you for your gracious review! We hope you had a nice stay and look forward to having you again.
by A verified traveler
Posted 12 Nov 2023 on Hotels
TV wasn’t working told them and they didn’t fix it. Had no toilet paper in room when we got there . Lots of bugs and cleanliness wasn’t great
Comment from Hotel Management
12 Nov 2023 by Bill , Hotel Management
Thanks for the comment. We will fix that soonest time and hope to serve you next time with better service.
