Ratings based on 662 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
Everything was excelent in this stay. We’d love everything!
Comment from Hotel Management
27 May 2024 by Baltazar Saldanha / General Manager, Hotel Management
Thank you for sharing your feedback about your experience with us. That way we can improve our services every day.We hope you have new opportunities to return to our hotel. Contact us anytime you need, we will be happy to help! Regards,
by A verified traveler
Posted 20 May 2024
Comment from Hotel Management
22 May 2024 by Baltazar Saldanha / Gerente Geral, Hotel Management
Foi um prazer recebê-la no Sheraton Vitória! Agradecemos por dividir sua experiência em nosso hotel. Esperamos vê-la em breve e continuamos à sua disposição.Atenciosamente
by A verified traveler
Posted 18 May 2024
Well organized and run! Staff was friendly and overall just great! Enjoyed my stay and will return for sure. With limited Portuguese speaking skills the staff was understanding and helpful. The breakfast was amazing
Comment from Hotel Management
20 May 2024 by Baltazar Saldanha / General Manager, Hotel Management
Thank you for sharing your feedback about your experience with us. That way we can improve our services every day.We hope you have new opportunities to return to our hotel. Contact us anytime you need, we will be happy to help! Regards,
by A verified traveler
Posted 4 May 2024
Melhor localização de Vitória.
Comment from Hotel Management
6 May 2024 by Baltazar Saldanha / Gerente Geral, Hotel Management
Foi um prazer recebê-lo no Sheraton Vitória! Agradecemos por dividir sua experiência em nosso hotel. Esperamos vê-lo em breve e continuamos à sua disposição.Atenciosamente,
by A verified traveler from Ferriday
Posted 22 Apr 2024
We have stayed here twice. We love the helpful, friendly staff. The free breakfast is delicious. We also like the fact that you can walk to the beach area which has wonderful restaurants.
Comment from Hotel Management
23 Apr 2024 by Baltazar Saldanha / General Manager, Hotel Management
Dear Ms Suzanne, Thank you for sharing your feedback about your experience with us. That way we can improve our services every day.We hope you have new opportunities to return to our city and out hotel. Contact us anytime you need, we will be happy to help!Regards,
by A verified traveler from Ferriday
Posted 14 Apr 2024
Comment from Hotel Management
6 May 2024 by Baltazar Saldanha / Gerente Geral, Hotel Management
Prezada Sra SuzanneFoi um prazer recebê-la no Sheraton Vitória! Agradecemos por dividir sua experiência em nosso hotel. Esperamos vê-la em breve e continuamos à sua disposição.Atenciosamente,
by A verified traveler
Posted 7 Apr 2024
The food & beverage in the club room was poor quality and little variety.
Comment from Hotel Management
19 Apr 2024 by Baltazar Saldanha / General Manager, Hotel Management
Thank you for sharing with us your hosting experience and evaluate our facilities. Your comment is essential for the improvement of our services. Please feel free to contact us whenever you need it and always feel welcome! Regards,
by A verified traveler
Posted 9 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Baltazar Saldanha / General Manager, Hotel Management
It was a pleasure to welcome you at Sheraton Vitoria! Thank you for sharing your experience with us. We hope to see you soon and remain at your disposal.Regards,
by A verified traveler
Posted 29 Jan 2024
Awesome
Comment from Hotel Management
30 Jan 2024 by Baltazar Saldanha / General Manager, Hotel Management
It was a pleasure to welcome you at Sheraton Vitoria! Thank you for sharing your experience with us. We hope to see you soon and remain at your disposal.Regards,
by A verified traveler from Ferriday
Posted 23 Jan 2024
Friendly, helpful staff. Breakfast included. Near the beach. Beautiful view
Comment from Hotel Management
24 Jan 2024 by Baltazar Saldanha / General Manager, Hotel Management
Thank you for sharing with us your hosting experience and evaluate our facilities. Your comment is essential for the improvement of our services. Please feel free to contact us whenever you need it and always feel welcome! Regards,
