Ratings based on 141 Verified Reviews

4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2022
5 out of 5
by A verified traveler

Posted 14 Sep 2022
I like everything
Comment from Hotel Management
14 Sep 2022 by Natália Aresi, Hotel Management
Prezada Sra. Celina, Obrigada por enviar sua avaliação. Ficamos felizes em saber que a sra. ficou satisfeita durante sua estada conosco! Esperamos revê-la em breve!
5 out of 5
by A verified traveler

Posted 2 Jan 2022 on Hotels
Comment from Hotel Management
4 Jan 2022 by Natália Aresi, Hotel Management
Prezado(a) Agradecemos o envio de sua avaliação! Ficamos felizes que tenha ficado satisfeito em sua estadia conosco!
5 out of 5
by A verified traveler

Posted 29 Nov 2020 on Hotels
Comment from Hotel Management
4 Dec 2020 by Natália Aresi, Hotel Management
Prezado Sr. Jimmy, Agradecemos por enviar sua avaliação. Ficamos felizes em saber que o sr. ficou satisfeito em sua hospedagem conosco! Esperamos recebê-lo novamente!
4 out of 5
by A verified traveler

Good stay at Serra Grande

Posted 4 Aug 2019 on Hotels
Good stay, staff is great, breakfast good, hard to control temp in room.
Comment from Hotel Management
8 Aug 2019 by Natália Aresi, Hotel Management
Dear Guest, Thank you for sending your review. We are glad you enjoyed your stay with us! Each of our rooms has it's own air conditioning and control, in case you experience any difficulties we encourage you to ask the front desk for help. Thank you again and it would be our pleasure to welcome you back again soon!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Jan 2019 on Hotels
3 out of 5
by A verified traveler

Needs upgrading

Posted 15 Dec 2018 on Hotels
It was okay but the rooms need to be upgraded including the bathroom. The people were very friendly.
4 out of 5
by A verified traveler

Posted 15 Apr 2018 on Hotels
Comment from Hotel Management
1 Jun 2018 by Natália Aresi, Hotel Management
Prezado(a) hóspede, Agradecemos pela sua avaliação!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jan 2024 on Hotels
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