Ratings based on 361 Verified Reviews

4.3 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Great location! Only 10 minutes to the airport, with an excellent restaurant nearby and walking distance to the beach.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Great hotel in Vitoria

Posted 1 Dec 2023 on Hotels
Good location. Great staff, clean, great breakfast.
Comment from Hotel Management
6 Dec 2023 by Daniele, Hotel Management
Dear Roger,We kindly appreciate your feedback, as we reached our goal of providing a great service to our guests. We hope to have the honor to welcome you again and to provide a great and comfortable stay.Best Regards,Daniele KodamaOperation and Services Manager
5 out of 5
by A verified traveler

Posted 29 Sep 2023 on Hotels
Comment from Hotel Management
29 Sep 2023 by Daniele, Hotel Management
Olá Georgia,Agradecemos por sua presença em nosso hotel, e por sua gentileza em compartilhar a experiência que teve conosco.Esperamos ter a honra de voltar a recebê-la em nosso hotel.Cordialmente,Daniele KodamaGerente de Operações e Serviços
3 out of 5
by A verified traveler

Posted 1 Sep 2023
We found an opened condom in our room. Disgusting.
Comment from Hotel Management
1 Sep 2023 by Daniele, Hotel Management
Dear Abel,We kindly appreciate your feedback, as we reached our goal of providing a great service to our guests. We hope to have the honor to welcome you again and to provide a great and comfortable stay.Best Regards,Daniele KodamaOperation and Services Manager
5 out of 5
by A verified traveler

Posted 14 Aug 2023
EXCELLENT LOCATION - GREAT STAFF AND SERVICE near to everything beach - mall - the best restaurants walk in minutes - 100./. recommend
Comment from Hotel Management
15 Aug 2023 by Daniele, Hotel Management
Dear Antonio,We kindly appreciate your feedback, as we reached our goal of providing a great service to our guests. We hope to have the honor to welcome you again and to provide a great and comfortable stay.Best Regards,Daniele KodamaOperation and Services Manager
5 out of 5
by A verified traveler from Cramlington

Posted 21 Feb 2023
Great location and spacious rooms. Will be staying again
Comment from Hotel Management
22 Feb 2023 by Daniele, Hotel Management
Dear Stephen,We kindly appreciate your feedback, as we reached our goal of providing a great service to our guests. We hope to have the honor to welcome you again and to provide a great and comfortable stay.Best Regards,Daniele KodamaOperation and Services Manager
5 out of 5
by A verified traveler

Posted 6 Jul 2022 on Hotels
Comment from Hotel Management
13 Jul 2022 by Daniele, Hotel Management
Prezado Senhor Jerry, Agradecemos por sua presença em nosso hotel, e por sua gentileza em compartilhar a experiência que teve conosco. Esperamos ter a honra de voltar a recebê-lo em nosso hotel. Cordialmente, Daniele Kodama Gerente de Operações e Serviços
4 out of 5
by A verified traveler

Posted 26 Mar 2022 on Hotels
Comment from Hotel Management
29 Mar 2022 by Daniele, Hotel Management
Prezada Senhora Roberta, Agradecemos por sua presença em nosso hotel, e por sua gentileza em compartilhar a experiência que teve conosco. Esperamos ter a honra de voltar a recebê-la em nosso hotel. Cordialmente, Daniele Kodama Gerente de Operações e Serviços
5 out of 5
by A verified traveler

Great location.

Posted 20 Feb 2022 on Hotels
Great location and good standard of hotel. Staff very nice. Typical business hotel. All good.
Comment from Hotel Management
21 Feb 2022 by Daniele , Hotel Management
Dear Robert, We kindly appreciate your feedback, as we reached our goal of providing a great service to our guests. We hope to have the honor to welcome you again and to provide a great and comfortable stay. Best Regards, Daniele Kodama Operation and Services Manager
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