Ratings based on 765 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Feb 2024
A great breakfast choice especially for someone with plant-based requirements, very good indeed!
Comment from Hotel Management
13 Mar 2024 by Frida, Hotel Management
Hello James,Thank you for your review.Good to hear that you appreciated our breakfast! Warm welcome back to us,Kind regards,
by A verified traveler
Posted 27 May 2023
The location was superb. We were able to walk everywhere in Visby and were very close to the ferry back to Nynashamn.
Comment from Hotel Management
27 May 2023 by Emma, Hotel Management
Thank you for taking your time to write this review, we where overjoyed to have you stay with us and hope to house you again soon!
by A verified traveler
Visby
Posted 14 May 2022 on HotelsThe hotel was well placed just outside City walls. The room was OK but no hot water in sink although the shower was fine. Reception not very professional but breakfast very good. Room clean and comfortable but paint work on walls scuffed and could have been easily cleaned. All in all OK but not special.
by A verified traveler
An okay stay
Posted 29 Aug 2021 on HotelsIt is a bit run down (hallway carpets and hardwood floors). Good breakfast. Curious that there was only a hand soap dispenser in the bathroom: no shampoo or conditioner. We had to purchase them at the ICA nearby.
by A verified traveler
Posted 20 Jul 2021 on Hotels
by A verified traveler
Weird start but otherwise fine
Posted 18 Jul 2021 on HotelsThey tried to take 200 kr more than promised in the booking and then thought we had a dog staying with us (which then would cost 200 i assume?) but they corrected it when I showed the booking details in the app. The rest of the stay was good. 👍
by A verified traveler
Posted 7 Jul 2021 on Hotels
by A verified traveler
Posted 14 Jun 2021 on Hotels
by A verified traveler
Posted 13 Jul 2020 on Hotels
Strange that the cleaning is not daily.
I ordered a sandwich from the lobby menu and got sick.
Comment from Hotel Management
13 Jul 2020 by Elias, Hotel Management
Hi,
Because of the covid-19 virus the Best Western concern has decided that we'll let the guest decide if they want cleaning, then we will clean the room. We always ask the guest at check-in what days they want their room cleaned, if forget/did'nt ask you, I appologize.
I'm so sorry to hear about the sandwich, that is our fault that I would like to dig into. What kind of sandwich did you order?
by A verified traveler
Nice location for an overnight in Visby
Posted 9 Jun 2019 on HotelsFriendly helpful staff at reception. If you get there in time free parking right outside. If you come later, a fee for guarded p in the backyard. Got a room in a separate house with a garden. It has plenty of tables and chairs for guests. If weather allows you can have breakfast on the terrace outside. Hotel is right at the medieval wall around Visby.
Comment from Hotel Management
9 Jun 2019 by Alex, Hotel Management
Hi
I'm glad you had a nice stay at our hotel and hope you will come back soon again.
