Ratings based on 667 Verified Reviews
2.5 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Its not to bad at all. You get what you pay for but it was still a nice stay and the staff were friendly and very helpful
by A verified traveler
Posted 12 Jun 2024
The rooms were filthy !! We did not stay there and they would not giveback our money!
Comment from Hotel Management
13 Jun 2024 by Manager, Hotel Management
Hello Yvonne, We apologize for the inconvenience you experienced. We encourage you to contact our management team directly to assist with any concerns regarding your booking. Thank you for sharing your feedback with us.
by A verified traveler
Posted 10 Jun 2024
We didn’t even stay here. We left within 10 minutes because our room was so dusty we couldn’t breathe
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Lennon,We're sorry to hear about your experience. Guest feedback is valuable, and we will address this with our housekeeping team to ensure our rooms meet the highest standards of cleanliness. Thank you for bringing this to our attention, as we strive to provide a comfortable stay for all our guests.
by A verified traveler
Posted 10 Jun 2024
Good tv listings and location, humidity was bad, Ac was good.
Comment from Hotel Management
12 Jun 2024 by Manager, Hotel Management
Hello Isael,We appreciate your feedback on our TV listings and convenient location. Your comments about the humidity level have been noted for future improvements. We are pleased to hear that the air conditioning met your expectations during your stay. Thank you for sharing your experience with us.
by A verified traveler
Posted 7 Jun 2024
Not much too like besides the manager. She was friendly and helpful. However, the property is run down and appears to used by transients. The photos on line are miss leading.
Comment from Hotel Management
8 Jun 2024 by Manager, Hotel Management
Hello William,We appreciate your kind words about our manager. We take all feedback seriously to improve our guests' experiences. If you have any further concerns, please don't hesitate to reach out to us directly.
by A verified traveler
Posted 5 Jun 2024
Staff want In place had the door lock. One of the staff playing music telling us to leave when we was leaving for Check out and the crazy part that got me was there was no one in the room next to us one of the staff bamming on the room door beside us making us leave fast the staff no good need someone at the front desk at all times
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Corinthian, We're sorry to hear about your experience. We value all feedback and will address this issue with our team for improvement. Guest satisfaction is our priority, and we strive to make every stay enjoyable for our guests. Your concerns will be shared with the management team for further review and enhancement of our services.
by A verified traveler
Posted 4 Jun 2024
So lets start with the staff. They are amazing. Whoever the front desk woman is she rocks. She takes care of the peoperty and had a sweet personality. Now the issue is the property wasnt anythings like the pictures.which was quite disappointing. It was in such bad shape and smelled of mold. There was a huge black flying roach and tiny white bugs on the shower curtain. The walls were dirty in the kitchen. The Other things that were a plus was the TV was functioning. The bed was comfy just noises every move. Regrettably not even on my broke days would I stay again. This place is more for people who are down and out and young people who cant afford a room.Im just giving my honest opinion not to hurt the company but for them to fix the situations.
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Victoria, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 2 Jun 2024
Friendly
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Peri,We are pleased to hear that you found our staff to be friendly during your stay. Our team is dedicated to providing excellent service to all our guests to ensure a pleasant experience. Your feedback is greatly appreciated.
by A verified traveler
Posted 1 Jun 2024
It’s great for you budget if like to walk to the beach it’s great for you we have some delays on the way before arrive but the person working that call me for have to be sure where I am in ask at what time wil arrive at the hotel.Thank you for wait for us will arrived about after midnight.
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Eduardo,We appreciate your feedback regarding your recent stay with us. We apologize for any inconveniences you may have experienced during check-in and are glad you arrived safely. We value your time and strive to ensure a smooth arrival process for all our guests. Your input will help us improve our service for future guests.
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
2 Jun 2024 by Manager, Hotel Management
Hello Maria Rodith,We are delighted to hear that you had a pleasant stay with us. Please feel free to contact us directly if you have any further comments or suggestions. We look forward to welcoming you back in the future.
