Ratings based on 132 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2023
by A verified traveler
Lied to and about us and withheld our deposit.
Posted 24 Oct 2023 on HotelsI'm absolutely livid. The stay was nice and all, and normally I'd love to gush about how great it was to be here, but it's not worth going into because they withheld our $150 cleaning deposit for "having a pet in the room." This is a huge lie as we left our dog with a friend to stay 3.5 hours away. We have video and photo evidence, but that's not good enough. Their "evidence" is that our "pet" left enough fur on the floor to necessitate 3 rounds of cleaning. That floor was almost spotless when we left. Too bad I didn't take any pictures of it to prove these scammers wrong. And if our dog was there, they would have heard him barking as he barks at every little noise. For a budget place we were willing to put up with the negatives, like the persistent dampness everywhere and lack of shampoo and conditioner, but since they insist on lying to us for $150 we'll expose the truth. Don't buy the $58/night as a good deal because they charge hidden fees that are "refundable" then don't refund as they promised. I'm sorry I ever stayed here and won't return to such morality-starved pieces of human refuse.
My prediction is they'll try to reply with their so-called "evidence" about our nonexistent/absent pet, but don't believe a word of it. They probably found a little pet hair on the floor from our clothes and figured they could get away with lying about us and keeping our deposit. Don't stay here unless you don't care about not getting your deposit back for bull crap reasons.
by A verified traveler
Posted 3 Oct 2023 on Hotels
by A verified traveler
Posted 18 Sep 2023
Friendly staff
by A verified traveler
well worth it
Posted 10 Jul 2023 on HotelsWell worth it, all around. I was looking for a budget stay with great location, and I found it here. The location was perfect, could not be beat, just one block off the water and a bit north of the real crowded parts. Plenty of things to do and eat and drink within walking distance. Free parking, although crowded of course, but I got a spot every time. The service could not have been friendlier and more helpful; helped when I needed it, and left me alone otherwise. Perfect.
Cons: it is not the most up-to-date place if you need refinement in your life. Little crowded, little older, nothing fancy.
Pros: All the mechanical / building details are in place and working fine. A/C was nice and cold. Full size fridge and oven. Shower had none of the damage that I've seen in far too many other places, with cracks or loose fittings; everything here was put together and ship-shape. My room had a small view of the ocean. Quieter at night than I expected, but the A/C fan probably helped that. Wi-Fi strong as could be. Bed comfy and perfectly adequate. Very clean room inside and out, they swept the corridor daily. Zero noise from other rooms. I was able to work from the room and walk to entertainment, equally comfortably.
Comment from Hotel Management
17 Jul 2023 by Steve, Hotel Management
Thank you very much for your review. We are glad you enjoyed your stay. We will be happy to see you again.
by A verified traveler
They could do better
Posted 5 Jul 2023 on HotelsI understood the room was not going to be updated to today, but I also was excited to see a room that was preserved from the 80s. That was OK with me since it was this cute little family owned motel but there was a whole kitchenette with no paper towels no napkins no silverware no plates, the outlets did not work in the main room that made it inconvenient to find an outlet that did work. Very odd furniture and placement. Dirty windows. The oven hood is so rusted out, it really gives you the heebie-jeebies. The only lamp did not work. No shampoo no conditioner. Soap was the cheapest on the market.
No dish soap but interestingly a dish towel and dish rag provided. Sorry a few little fixes shouldn’t be the issue but it is.
Comment from Hotel Management
10 Jul 2023 by Steve, Hotel Management
Thank you for your comment. We do not advertise dishes or silver wear in the units, as well as shampoo and conditioner. We are sorry you had to stay for 2 nights (your entire reservation) with no ability to use the outlets in the unit, we would show you how to use them if you just asked our personal. All the outlets in the unit were in a workable condition, the outlet that the bedside lamp is plugged in to is working off the switch next to the entrance door. The unit pictures are posted on the website, and they show the furniture and its placement in the unit. We do not change the furniture every day, so the furniture that was in the unit during your stay was the same furniture that was shown on the unit pictures at the time when you made your reservation. We are sorry again that you had unpleasant experience because a few little questions addressed to our staff would solve majority of your issues.
by A verified traveler
Posted 20 Jun 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Steve, Hotel Management
Thank you for your score.
by A verified traveler
Posted 15 Jun 2023 on Hotels
Comment from Hotel Management
17 Jul 2023 by Steve, Hotel Management
Thank you for taking a time to score our property.
by A verified traveler
Very Clean Rooms
Posted 8 Jun 2023 on HotelsVery nice and very clean! A little outdated but super clean.
Comment from Hotel Management
9 Jun 2023 by Steve, Hotel Management
Thank you for staying with us
by A verified traveler
Best place to stay
Posted 7 Jun 2023 on HotelsVery quaint, family-owned inn in the heart of Virginia Beach. Not only was the place clean, but the beds very comfortable as well. The place was in a great location with many great restaurants and the beach within walking distance. The owners were so friendly, welcoming and hospitable, giving great suggestions of places to go and restaurants to visit.
You can tell that Steve and everyone there puts a lot of effort into the business and really cares about the community of Virginia Beach.
We will definitely be back to the Virginia Beach area and will be staying at this location. I would 100% recommend this inn over any big hotel chain.
Comment from Hotel Management
9 Jun 2023 by Steve, Hotel Management
Thank you for taking time to leave us a review. We hope you will stay with us again
