Ratings based on 167 Verified Reviews
2.7 Room cleanliness
3.2 Service & staff
2.6 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Feb 2024
Door was only partially operational and required a very hard close. It was sure to wake neighbors. the room smelled horriable but I want not in a position to go to another hotel that night nor was there any rooms available.
Comment from Hotel Management
1 Mar 2024 by Manager, Hotel Management
Hello Edward, We apologize for any inconvenience you experienced during your stay. Your feedback on the door operation and room smell is valuable and will be shared with our team for review. We appreciate you bringing these matters to our attention.
by A verified traveler
Posted 9 Feb 2024
Comment from Hotel Management
22 Mar 2024 by Manager, Hotel Management
Hello Livingstone, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay.
by A verified traveler
Posted 9 Sep 2023
The room isnt clean enough. And the non smoking room smells, we have to buy out own spray. Wish I booked a hotel closed to the beach. It was almost the same price. Í wasn’t comfortable sleeping here, glad I always go home late and tired and just take melatonin to sleep right away.
by A verified traveler
Posted 27 Jul 2023
It is your average hotel room. I would not expect much. My boyfriend and I had to heavily clean the room, so beware of that. Also, the room smelled of smoke even though it was "non-smoking". I recommend you invest in candles and plug-ins for the duration of your stay. The location is about 13 minutes away from the beach by car, so that was a plus for us.
by A verified traveler
Posted 23 Jul 2023
by A verified traveler
Posted 16 Jul 2023 on Travelocity
by A verified traveler
Posted 5 Jul 2023
by A verified traveler
Posted 26 Jun 2023
Comment from Hotel Management
17 Jul 2023 by Hotel Manager, Hotel Management
Dear Guest, Thanks for your stay at our hotel. We are sorry to hear you did not feel value for price paid and was not as per your expectations. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
by A verified traveler
Posted 20 Jun 2023
At minimum the sheets should be checked. They were not clean and had cigarette burns.
Comment from Hotel Management
21 Jun 2023 by Hotel Manager, Hotel Management
Dear Rafael,Thank you for your feedback. We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely,Hotel Manager
by A verified traveler
Posted 10 Jun 2023
Comment from Hotel Management
30 Jun 2023 by Hotel Manager., Hotel Management
Dear Jeanine,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!Sincerely,Hotel Manager
