Ratings based on 708 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 12 Jun 2024
Not good sink shooting out black scum an mold an soon as i seen it i went straight to front desk the said the was go send maintenance never showed up i need a reund
1 out of 5
by A verified traveler

Posted 11 Jun 2024
Place was filthy
2 out of 5
by A verified traveler

Posted 8 Jun 2024
Too many missteps to mention.But I’ll try. Dirty outside entry with overflowing trash, no directional signs, keys did not open side doors, bath amenities illegible, no adequate parking, no valet cart, Snacks inadequately stocked and the ‘Starbucks’ on site was horrible. Poor audio on TV - sound kept cutting out. Poorly positioned TV. TV too small. Awkward room configuration. Door too wide for water closet, and worst of all, the entire place stunk of pot. Horrible example of Marriott brand. Close it.
3 out of 5
by A verified traveler

Posted 6 Jun 2024
This hotel should not be titled a Marriot Courtyard hotel unless they have reduced standards. It's a bad location and it's a sub-standard hotel for a Marriot. The room was comparable to a $75-$85 hotel room. The hotel and parking are crammed amongst 4 other hotels. The hotel is very close to I-64 and 264 (to the beach), bit that is the only positive. Not terrible, but won't stay there again.
5 out of 5
by A verified traveler

Posted 27 May 2024
Safe great place
1 out of 5
by A verified traveler

Posted 16 May 2024
It is hard to believe that this is a Marriott property as from the exterior and building the grounds were unkempt. It was disgusting and it will make me question whether I ever stay at Marriott Courtyard again As even walking on the carpet in the room, they were damp. Filthy hotel would never recommend. That place needs a complete overhaul from top to bottom!
4 out of 5
by A verified traveler

Posted 8 May 2024
Overall, a pleasant experience
5 out of 5
by A verified traveler

Posted 3 May 2024
Awesome place
5 out of 5
by A verified traveler from Springfield

Posted 28 Apr 2024
Staff was friendly and accommodating.
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Rooms aren’t renovated to be more modern like the beds, sofa & bathroom so it wouldn’t be my first option but a safe option because it was still decent amenities & offered high levels of convenience to a top golf, sports center & the beach too.