Ratings based on 25 Verified Reviews

4.9 out of 5
5.0 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 May 2024
We loved our stay! Rosabel met us at the bus station and took great care of us from the moment we arrived, including arranging our activities, next stay and transport onwards. Her family are wonderful and we felt very safe in their home. Muchas gracias xx
Comment from Hotel Management
5 May 2024 by Rosa, Hotel Management
Thank you very much for your review. We also really liked having you in my house, it was a pleasure. Thank you very much again
5 out of 5
by A verified traveler

Posted 10 Feb 2024 on Hotels
The stay is excellent. Room is spacious and clean. The host is helpful in organising tour. The host speaks excellent English. It has no issue in communicating if you cannot speak Spanish. Wifi is temporary down during my stay but it is not an issue if you have own internet. Highly recommend.
Comment from Hotel Management
10 Feb 2024 by Rosa, Hotel Management
Thank you very much for you opinión .Web are very Happy .Thank you so mucho .
5 out of 5
by A verified traveler

Posted 30 Dec 2023
Comment from Hotel Management
31 Dec 2023 by Rosa, Hotel Management
Muchas gracias por tu evaluación
4 out of 5
by A verified traveler

Posted 15 Nov 2023 on Hotels
Room with a Cuban family in a typical block of flats. The family is lovely. Food price is as per restaurant rates if not more, but cooked with love and care by the mom. Nice to give a small push to a local family who really needs it.
Comment from Hotel Management
15 Nov 2023 by Rosa, Hotel Management
Thank you very much for your opinion, we are happy to have had you in our house
5 out of 5
by A verified traveler

Posted 18 Oct 2023
Rosabel and her parents were lovely. They organized trips for us in the surrounding nature reserve and Lily ( Rosabels mother) makes excellent dinner, which we had twice during our stay. We felt very spoilt by the family and super well accommodated. We recommend staying with Rosabel and her parents to any guest. Thanks for the great time 😃👍
Comment from Hotel Management
18 Oct 2023 by Rosa, Hotel Management
Thank you very much Hilke for your nice words of recommendation. My family and I are also very happy to have had you at home. Thank you very much for everything
5 out of 5
by A verified traveler

Posted 21 Jul 2023
Únicas en esta casa son las personas: comenzando por la anfitriona que pasa su vida preocupada por el bienestar de sus invitados. Rosabel se encarga de todo! ¡Es eficaz e infalible! Ya sea alquilando un carro y un caballo (ya que no sabíamos montar a caballo), o llamando a su hermano para que nos encontrara gasolina particular (que no había en la estación y que estaba en cero en nuestro tanque) y la otra vez que la estación solo nos vende 10 litros y tendríamos que conducir casi 300 km al día siguiente). Pero no era solo Rosabel: Bueno, su madre era la mejor cocinera que encontramos en Cuba. La sopa que nos presentó estaba tan buena que al día siguiente tuvo que volver a prepararla. La langosta en una salsa deliciosa fue la mejor que probamos en Cuba. Y por último, el papá de Rosabel: retirado del guardabosques, le gusta jugar dominó con sus amigos y es un campeón. No fue fácil ganar, creo que estábamos empatados (y no juego mal). Incluso le enseñé a tocar "belga" y le fue bien tocando por primera vez. ¡El sentimiento que me quedó fue que viviría con esta familia por el resto de mi vida! ¡Esta es en realidad mi familia cubana!
Comment from Hotel Management
21 Jul 2023 by Rosa, Hotel Management
Muchachas gracias Helder por sus bonitas palabras .Para nosotros fue un placer haberlos recibido en casa .A pesar de las dificultades que se presentaron con respecto al tema del combustible se que su estancia en casa fue muy placentera .Muchas gracias por llevarnos en tu corazón .Gracias a Lourdes también .Saludos desde Cuba
5 out of 5
by A verified traveler

Posted 21 Mar 2023 on Hotels
We had a lovely, safe and comfortably stay @ Casa Rosabel, We also tried the home cooked Cuban dinner and Cuban breakfast, it was superb!! Rosabel’s mum is an amazing chef, lobsters, whole fish and chicken were excellent!!! Rosabel’s speak very good English, and she offered to be our tour guide on our 2nd day in Vinales for free…as well as making us pack sandwiches on our way to our next destination, Rosabel and her family were very kind and friendly host host. I highly recommended casa
Comment from Hotel Management
21 Mar 2023 by Rosi, Hotel Management
Hello Chloe. Thank you very much for your beautiful and kind words. And thank you very much for having this opinion about my house. We are very happy to have hosted you at home and we would very much like you to come back again, without a doubt they are very special. Regards Rosabel
5 out of 5
by A verified traveler

Posted 1 Feb 2020
Very nice casa. Room and Breakfast were perfect! All sround is perfect too
Comment from Hotel Management
1 Feb 2020 by Muchas Gracias por su opinion.Nos gusto mucho su e, Hotel Management
Muchas gracias por su opinion .Estamos muy felices de saber que disfruto de su estadia en nuestra casa .Nosotros tambien disfrutamos mucho su distancia aca y esperamos que pueda velver nuevamente .Gracias por todo ,por su bonita opinion sobre nuestra casa .
5 out of 5
by A verified traveler

Posted 18 May 2024
Sehr freundliche Gastgeber. Abwechslungsreiche s Frühstück. Kühlschrank auf dem Zimmer. Tolle Aussicht vom Balkon. Gerne wieder.
Comment from Hotel Management
19 May 2024 by Rosa, Hotel Management
Vielen Dank für Ihre Meinung. Wir würden uns freuen, wenn Sie wieder bei uns vorbeikommen.
5 out of 5
by A verified traveler

Posted 24 Mar 2024
La amabilidad de sus dueños. La habitación y el resto de la casa súper limpio. El desayuno simplemente EXQUISITO.
Comment from Hotel Management
24 Mar 2024 by Rosa, Hotel Management
Muchas gracias por su opinión .Nosotros también disfrutamos su estadía en casa .Esperemos que un día nos volvamos a reencontrar .