Ratings based on 54 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Mar 2024
Letti was a great help getting transportation from airport, tours arranged, and money exchanged. Power was out a couple of hours both days but it is typical of the area (they had battery lights to use). You just go to dinner or drinks during that time because restaurants have generators.
Comment from Hotel Management
18 Mar 2024 by Leyani, Hotel Management
Agradecemos su opinión, fue un placer poder ayudarles en todo lo que necesitaron. Muchas gracias por comprender la situación y aprovechar su estadía por nuestro pueblo de la mejor manera. Esperamos se animen a regresar algún día. Saludos de Ledy y familia
by A verified traveler from Montreal
Posted 24 Feb 2024
Very nice place to stay in Vinales….
Big problem with the wifi… Don’t count on it… terrible…:(
Comment from Hotel Management
8 Mar 2024 by Leyani, Hotel Management
Agradecemos su comentario y que haya apreciado nuestro alojamiento. Sentimos los problemas con la WiFi, se sale de nuestras manos muchas veces, es situacionde la compañia. Esperamos se anime a regresar algún día!Saludos
by A verified traveler
Posted 10 Feb 2024
Beautiful home, gardens and cabana for meals. Hosts very welcoming, Leyani even met us at the bus. Felt like home! Amazing surroundings and landscape.
Comment from Hotel Management
20 Feb 2024 by Leyani, Hotel Management
Apreciamos mucho su comentario y nos hace felíz saber que se sintió como en casa! Esperamos volver a verle, nuestros mejores deseos. Saludos!
by A verified traveler
Posted 31 Jan 2024
Wonderful stay at this charming Casa Particular.
The hosts were adorable, great service and always helpful, clean room; wonderful breakfast; what more could you ask for. You do really feel welcomed; it's just feels like being at home; highly recommended!
Comment from Hotel Management
12 Feb 2024 by Leyani , Hotel Management
Muchísimas gracias!! Estamos encantados de ayudarle y haberle hecho sentir como en casa! Siempre será bienvenido! Un abrazo de todos y nuestros mejores deseos!
by A verified traveler
Posted 31 Mar 2023 on Ebookers
The house is very clean and there is a very good pressure of water as well as hot water which we really appreciated.
We were disappointed to learn only when we arrived that Leyani and Osvedy are no longer living in the house but in the USA, especially because I was communicating with Leyani just before traveling to bring something that they might need.
We are writing this evaluation once our trip is over so that we can compare it to other "casas particulares" where we stayed for the same price.
What we liked: the house is very clean and it is in good conditions as per the photos, there is a big terrace, the shower has a very good pressure of water and there is hot water all the time.
All the region is very safe. The restaurants are at a walking distance from the house, as well as the small downtown.
What we did not like (and that we found in the rest of the houses where we stayed) soap is not provided, the breakfast is the same every morning, no variety of fruits for instance, you have to ask for sugar, otherwise there is honey for the coffee, there was no cheese (for information it was available in Viñales and in Cayo Jutias)
Internet is upon request (available only when the person in charge is in the house) but this was not a problem for us.
Comment from Hotel Management
11 Apr 2023 by Leyani, Hotel Management
Lamentamos que haya sido una mala experiencia y una decepción para usted, nosotros estamos donde tenemos que estar. La familia hace su mayor esfuerzo a pesar de la situación en nuestro país para brindar el mejor servicio.
by A verified traveler
Posted 18 Mar 2023 on Hotels
Comment from Hotel Management
16 Apr 2023 by Leyani, Hotel Management
Muchas gracias!
by A verified traveler
Posted 18 Mar 2023 on Hotels
Comment from Hotel Management
10 Apr 2023 by Leyani, Hotel Management
Muchas gracias!Saludos y lo esperamos algún dia!
by A verified traveler
Posted 2 Mar 2023
Casa Leyani y Osvedy is the most wonderful place to stay. You could not wish for a kinder nor more hospitable family - spending time with them was one of the highlights of my time in Cuba. The room was beautiful, calm and private with a secluded veranda overlooking an allotment and the hills below. The breakfasts were delicious (especially the coffee!) and I felt extremely cared for throughout my stay (but with plenty of personal space). The Casa has a great location on a quiet side street 5 minutes' walk from the centre of Viñales. I will certainly stay again on my next visit!
Comment from Hotel Management
6 Mar 2023 by Leyani, Hotel Management
Muchas gracias! Apreciamos mucho su comentario pues la verdad que nosotros también estuvimos encantados con usted!Esperamos se anime a volver algún día!Un abrazo de todos!
by A verified traveler
Posted 5 Jan 2023
Very nice house, Leyani helped with anything we needed. Her parents were also very welcoming. There is a beautiful vedgetable garden.
by A verified traveler
Posted 8 Dec 2022
