Ratings based on 17 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024
Lovely host. Clean and air conditioned house located in a quiet but central area. Great breakfast. Friendly host. She does not speak English, but we managed to keep the conversation going without a problem. She told us about the best restaurants which was great. She organised tobacco plantation for us which was a great experience. We were collected by a horse cart and at the end returned back to a property. Not other plantations do that. We higly recommend this property!
Comment from Hotel Management
16 Apr 2024 by Jeidy , Hotel Management
Thank you very much for your words, they are very encouraging and make us improve our service every day. We really enjoyed sharing our modest house with people as understanding and nice as you. We hope to see you again in the future. Thank you very much for your recommendation. Sincerely Jeidy and George.
by A verified traveler from Edmonton
Posted 25 Jan 2024
Owner is nice. Reasonable Price foe breakfast and dinner. Wifi on and off. Owner should not be turning it off. She turns it on when u ask.
Very clean. Safe area. Nice people. Near syores and restaurants.
by A verified traveler
Posted 3 Jan 2024
Location is relatively convenient, not too far from ViaZul bus station. Room is relatively small for a family of 3 persons (compared with US standard, but standard in that region). Very clean, and tasteful design and décor. Would absolutely stay there again simply because the host is so wonderful and helpful! Can't overstate how wonderful our stay was because of this.
Comment from Hotel Management
15 Jan 2024 by George Alvarez , Hotel Management
Gracias por su opinión . Nuestra casa es su casa. Cuando lo deseen pueden regresar . Serán recibidos como familia.
by A verified traveler
Posted 8 Sep 2019 on Hotels
Jorge is an amazing host ! He was very helpful to help us organize our activites and his breakfast is delicious.
We had a great stay!
Thanks again and see you soon :)
Comment from Hotel Management
9 Oct 2019 by George, Hotel Management
Gracias por sus palabras. También nosotros agradecemos su comprensión y amabilidad con la familia convirtiéndose de huéspedes a amigos. Gracias y asta pronto. Saludos.
by A verified traveler
Posted 18 Jun 2019
Comment from Hotel Management
4 Aug 2019 by George, Hotel Management
Gracias por recordar nuestro modesto hogar. Sepan que en Cuba tienen una casa y una familia a su disposición. Saludos
by A verified traveler
Posted 11 Feb 2024 on Hotels
by A verified traveler
Excelente
Posted 15 Jan 2024 on HotelsUna hermosa habitación. La anfitriona es amable y da información muy detallada acerca de la zona y de los planes.
by A verified traveler
Posted 26 Aug 2023 on Hotels
Bonjour,
Je recommande très vivement ce logement. L'expérience a été incroyable avec une proximité du centre. Un accueil très chaleureux et une hôte toujours a disposition pour des conseils et des services.
Comment from Hotel Management
26 Aug 2023 by Jeidy , Hotel Management
Salut. Merci pour votre temps et vos aimables paroles. Ce fut un plaisir de partager ces journées avec vous. À Viñales, il possède une autre maison et une famille qui apprécie sa compréhension. Merci et à bientôt.
by A verified traveler
Excelente opção
Posted 7 Aug 2023 on HotelsExcelente custo-benefício. Quarto confortável e silencioso. Atendimento muito bom.
Comment from Hotel Management
7 Aug 2023 by Jeidy y George. , Hotel Management
Muchas gracias por su lindas palabras. Fue un placer compartir con usted estos días. También su educación y comprensión nos hace admirar y esforzarnos cada día más por dar un mejor servicio. Asta pronto. , Bonita vida.
by A verified traveler
excellent! Je recommande absolument!
Posted 21 Jul 2023 on HotelsMagnifique séjour à la Casa Esperanza. Le petit déjeuner est absolument fabuleux, l'emplacement est parfait, les chambres sont parfaites et le sourire et la chaleur d'Eli ont rendu ce séjour particulièrement inoubliable.
Comment from Hotel Management
21 Jul 2023 by Geidy. , Hotel Management
Merci beaucoup pour vos belles et encourageantes paroles. Partager avec vous était merveilleux aussi. Très compréhensifs et agréables, rappelez-vous qu'ici, à Viñales, ils ont leur maison et une famille qui les aime bien. Sincèrement Geidy et George.
