Ratings based on 71 Verified Reviews

4.1 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 May 2024
Comment from Hotel Management
21 May 2024 by Ona, Hotel Management
Thank you for your rating and feedback! We're pleased to hear that you had a good stay overall. If there are specific areas where we can improve to make your next visit even better, please don't hesitate to let us know. We value your input and look forward to the opportunity to welcome you back for an even more enjoyable stay in the future!
3 out of 5
by A verified traveler

Ehhh in the winter, but sure the summer is great!

Posted 23 Jan 2024 on Hotels
We stayed in the winter with not many guests there and I’m assuming a totally different experience than that in the warmer months. No social vibe simply because not many guests. The open areas are warm but our room was very cold, and we have no in-room temp control. The room was very damp as well, and there were dehumidifiers in some of the open spaces so this is clearly an issue they’re aware of. One of the beds in our room was actually moist to the touch. The bathrooms could use some updating or atleast more detailed cleaning, or changing the trash since you’re advised to throw it in the bin vs down the toilet - it can get quite smelly and I can’t imagine the smell in the summer months! The front desk staff did their jobs but weren’t really warm or hospitable. We were also here while there was significant snow on the ground and the steep staircase to the road wasn’t cleaned until day 3. Overall, the value for money was good. Walkable to a food hall, modern area and the bus stop, but definitely not “10 minutes walk to the old town.” I would be open to returning in the summer months when it’s warmer and you can enjoy the lovely outside space.
Comment from Hotel Management
15 Feb 2024 by Ona, Hotel Management
Dear Guest,I sincerely appreciate you taking the time to share your feedback regarding your recent stay with us. Your insights are incredibly valuable to us as they help us identify areas where we can improve and ensure that future guests have a more enjoyable experience.I want to extend my deepest apologies for the challenges you encountered during your stay, particularly regarding the lack of social vibe due to fewer guests, the temperature control issues in your room, the dampness, and cleanliness concerns. Please know that we take your comments seriously, and we are actively working to address these issues to prevent similar occurrences in the future.Regarding the temperature control and dampness in your room, we are already exploring solutions to improve the comfort and overall condition of our guest rooms, especially during the colder months. We understand the importance of providing a comfortable and welcoming environment for our guests, and we are committed to making necessary adjustments to achieve this goal.Additionally, we are taking immediate steps to address the cleanliness and maintenance issues you highlighted in the bathrooms and common areas. Your feedback regarding the cleanliness of the trash bins is noted, and we will ensure that our housekeeping team pays closer attention to this aspect to maintain a fresh and pleasant atmosphere for all guests.I apologize for any inconvenience caused by the delay in clearing the staircase to the road during the snowfall. We will review our snow removal procedures to ensure a prompt response in similar situations in the future.While I'm disappointed to hear that our front desk staff did not meet your expectations in terms of warmth and hospitality, please rest assured that we will address this internally to ensure that all members of our team provide the highest level of service to our guests.I'm glad to hear that you found value in our location and amenities despite the challenges you faced. We truly appreciate your willingness to consider returning in the warmer months, and we assure you that we will strive to exceed your expectations during your next visit.Thank you once again for sharing your feedback with us. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Should you decide to return, please do not hesitate to contact me directly, and I will personally ensure that your stay is nothing short of exceptional.Warm regards,Hostel manager
3 out of 5
by A verified traveler

Posted 19 Dec 2023 on Hotels
Comment from Hotel Management
15 Feb 2024 by Ona, Hotel Management
Dear Anna,I hope this message finds you well. We wanted to take a moment to express our gratitude for choosing to stay with us during your recent visit. We sincerely appreciate your patronage and hope that your time with us was comfortable and enjoyable.We noticed that you rated your experience with us as a 6 out of 10, and while we strive to provide each guest with a flawless stay, we understand that there may have been aspects of your visit that did not meet your expectations. Your feedback is incredibly important to us as it helps us identify areas where we can improve and enhance the overall guest experience.If there were any specific areas where you feel we fell short or if there are any suggestions you would like to share with us, we would greatly appreciate hearing from you. Your insights will enable us to make necessary adjustments and ensure that future guests have an even more pleasant stay with us.Once again, thank you for choosing to stay at our hostel. We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations.Warm regards,Hostel manager
4 out of 5
by A verified traveler

Posted 28 Nov 2023
Nice reception
Comment from Hotel Management
12 Apr 2024 by Downtown Forest Hostel Camping, Hotel Management
Thank you so much! We strive to create a welcoming environment for all our guests. We're glad you enjoyed your experience with us!
5 out of 5
by A verified traveler

Posted 31 Oct 2023 on Hotels
Comment from Hotel Management
12 Apr 2024 by Downtown Forest Hostel Camping, Hotel Management
Thank you so much! We strive to create a welcoming environment for all our guests. We're glad you enjoyed your experience with us!
4 out of 5
by A verified traveler

Posted 2 Sep 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by Downtown Forest hostel & camping team, Hotel Management
Thank you for choosing us during your visit to Vilnius. We were happy to accommodate you here. Looking forward to the future coming - backs.
5 out of 5
by A verified traveler

Friendly and pleasant hostel close to Old Town

Posted 23 Aug 2023 on Hotels
I really enjoyed my stay at Downtown Forest Hostel. The staff were all friendly, welcoming and full of smiles. The hostel itself was a very pleasant place, with a nice sized kitchen, plenty of seating areas, laundry facilities and an outdoor seating and bar area. Free tea and coffee was served every morning. The hostel is easily reached by bus from Vilnius Train Station and is easily walked to from the Old Town. I found myself in a park right by the hostel whilst wandering the Old Town at leisure, it is that close. The hostel is clean and comfortable and I would definitely recommend it for a stay in Vilnius. If I am ever in Vilnius again I will look to rebook here.
Comment from Hotel Management
1 Sep 2023 by Downtown Forest, Hotel Management
Dear Chris, thank you for choosing us and thank you for leaving such a lovely and detailed review. It was a pleasure to host you! We wish you safe travels and hope to see you again:) Best regards,
4 out of 5
by A verified traveler

Posted 13 Jul 2023
Natural alternative accomodations in Vilnius.
Comment from Hotel Management
4 Aug 2023 by Elzė / hostel & camping manager, Hotel Management
Dear David, Thank you for choosing us during your visit to Vilnius. We were happy to accommodate you here. Looking forward to the future coming - backs.Best regards,
1 out of 5
by A verified traveler

Posted 13 Jul 2023 on Hotels
Comment from Hotel Management
4 Aug 2023 by Elzė / hostel & camping manager, Hotel Management
Dear Mabel, Thank you for taking time to evaluate your stay. It is unfortunate you did not leave any comments. We apologise for any inconveniences caused during your stay. Please keep in mind that you can pass on the information to member of the staff working on reception, we are always happy to help!:)Best regards,
5 out of 5
by A verified traveler

Posted 23 May 2023 on Hotels
Comment from Hotel Management
12 Apr 2024 by Downtown Forest Hostel Camping, Hotel Management
Thank you so much! We strive to create a welcoming environment for all our guests. We're glad you enjoyed your experience with us!