Ratings based on 806 Verified Reviews

4.8 out of 5
83% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Jun 2024
Excellent place to stay. Very comfortable, spacious, modern facilities. Friendly helpful staff. Centrally located in a quiet environment.
5 out of 5
by A verified traveler from Edinburgh

Posted 22 May 2024
As central as you can get. Vilnius Old Town is a charming district and historic sites are within a short walking distance. I had a single room which was extremely comfortable and had three nights good sleep. Staff were polite and helpful. I'd packed the wrong chargers and I was given use of one by staff at reception. My bag was delayed and when it arrived was delivered to my room. Buffet breakfast was good although I'd say the cooked element needs to be slightly hotter. If you're looking for somewhere as a single traveller that is central and offers a good night's sleep in a comfortable room then I'd recommend Artagonist.
Comment from Hotel Management
23 May 2024 by Benas A, Rooms Division Manager, Hotel Management
Dear Alan,Thank you so much for taking the time to leave such a detailed and positive review of your stay at Artagonist. We are thrilled to hear that you enjoyed our central location in Vilnius Old Town and found your single room extremely comfortable. It’s great to know you had three restful nights with us.Our team takes pride in providing excellent service, so we're delighted that you found our staff polite and helpful. We're glad we could assist with the chargers and ensure your delayed bag was promptly delivered to your room.We appreciate your feedback regarding the buffet breakfast. We will certainly look into making improvements to the temperature of the cooked elements to enhance the dining experience for our guests.Thank you for recommending Artagonist to fellow single travelers looking for a central and comfortable place to stay. We hope to have the pleasure of welcoming you back in the future.Warm regards,Benas ARooms Division Manager
4 out of 5
by A verified traveler

Posted 20 May 2024
The staff is not responding to the requests.
Comment from Hotel Management
23 May 2024 by Artagonist hotel team , Hotel Management
Thank you for the evaluationArtagonist art hotel team
5 out of 5
by A verified traveler

Posted 17 May 2024
Comment from Hotel Management
20 May 2024 by Artagonist art hotel, Hotel Management
Thank you for the top evaluation.Artagonist art hotel team
3 out of 5
by A verified traveler

Posted 15 May 2024
Comment from Hotel Management
10 Jun 2024 by Artagonist hotel team , Hotel Management
Thank you for your feedbackArtagonist hotel team
5 out of 5
by A verified traveler

Posted 14 May 2024
Very friendly and efficient check-in. Smack in the middle of old-town. A lot of restaurants and within walking distance of most must-see sights. That said, there is plenty of transportation options available. All people at the front desk speak English and are very nice and professional. Nice clean rooms. There are some minor disadvantages. There is no parking near the property. I believe I was told there was available parking around 300m away (For a fee). So if you are renting a car, that may be an issue. Depending on your noise tolerance, keep in mind you are in fact located right in the middle of the tourist area, so you may be bothered by some relatively minor noise (Cars, people walking, music) late at night. I wish there had been a small refrigerator or ice available. Note: I highly recommend you get the BOLT app and use Bolt for all your transportation needs, here in Lithuania and around Europe. Very inexpensive (Competitively speaking) and you can usually get a car within five minutes no matter where you are. From the airport to the Artagonist it cost me 8.40 Euro. Car took three minutes from the moment I order it at the airport.
Comment from Hotel Management
15 May 2024 by Benas A, Rooms Division Manager, Hotel Management
Dear James,Thank you for taking the time to share your detailed feedback with us. We are thrilled to hear that you had an enjoyable stay at our hotel and that you found our check-in process to be friendly and efficient. Being situated right in the heart of the old town, surrounded by numerous restaurants and within walking distance of most must-see sights, is indeed one of the highlights of our location.We understand that being centrally located can have its advantages and disadvantages, and we appreciate your understanding regarding the potential noise from the bustling tourist area. Rest assured, we take every measure to ensure our guests have a comfortable stay.Regarding your comments about parking, we regret any inconvenience you experienced. While we do not have parking available on-site, there are paid parking options within a short walking distance from the property.We also want to address your feedback about the lack of refrigerators in the rooms. To minimize potential extra noise disturbances, we do not have refrigerators in the rooms. However, we are more than happy to provide ice upon request to ensure your comfort during your stay.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Warm regards,Benas A, Rooms Division Manager
5 out of 5
by A verified traveler

Posted 9 May 2024
Great location on the edge of the Old City. Very quiet.
Comment from Hotel Management
13 May 2024 by Benas A, Rooms Division Manager, Hotel Management
Dear Lee,We're thrilled to hear that you enjoyed your stay with us and appreciated our prime location on the edge of the Old City! Our team works hard to ensure our guests have a peaceful and comfortable experience, and it's wonderful to know that you found it very quiet. We hope you had the chance to explore the historic charm of the Old City while also enjoying the tranquility of our surroundings. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit!Best regardsBenas ARooms Division Manager
5 out of 5
by A verified traveler

Posted 5 May 2024
Beautiful, comfortable, quirky hotel in centre of the old town. Fabulous rooms with really comfortable beds and all the amenities you could need. Big bathroom. Staff were lovely and helpful.
Comment from Hotel Management
13 May 2024 by Benas A, Rooms Division Manager, Hotel Management
Dear Julie,Thank you so much for taking the time to share your experience with us! We're delighted to hear that you found our hotel beautiful, comfortable, and quirky – we strive to create a unique and welcoming atmosphere for our guests. It's fantastic to know that you enjoyed our fabulous rooms, complete with comfortable beds and all the amenities you could need, as well as our spacious bathrooms.Our team takes great pride in providing exceptional service, and we're thrilled that you found our staff lovely and helpful. Your kind words mean a lot to us, and we can't wait to welcome you back to our hotel the next time you're in town!Best regards,Benas ARooms division manager
4 out of 5
by A verified traveler

Posted 24 Apr 2024
A nice hotel in a great location. The breakfasts were excellent, great variety of options. Staff were brilliant. Only downside for us was that the rooms could be soundproofed better, next door was LOUD.
Comment from Hotel Management
26 Apr 2024 by Benas A, Rooms Division Manager, Hotel Management
Dear Russell,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay at our hotel and found it to be nice, with a great location.We're delighted that you enjoyed our excellent breakfast offerings with a variety of options, and we appreciate your kind words about our staff. Providing exceptional service is our priority, and we're glad to hear that our team made a positive impact on your stay.We apologize for any inconvenience you experienced regarding noise from neighboring rooms. We understand the importance of a peaceful environment for our guests and will certainly take your feedback into consideration as we strive to improve our accommodations.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.Warm regards,Benas ARooms Division Manager
5 out of 5
by A verified traveler

Posted 23 Apr 2024
The art is really cool, the staff were really helpful and friendly. The room was beautiful and clean. Comfortable bed too! I'll be back!
Comment from Hotel Management
26 Apr 2024 by Benas A, Rooms Division Manager, Hotel Management
Dear TomThank you for sharing your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel.We're glad to know that you appreciated the cool art throughout the hotel and that our staff were helpful and friendly during your visit. Providing excellent service is our top priority, and we're delighted that our team left a positive impression on you.It's fantastic to hear that you found your room to be beautiful, clean, and comfortable, including the bed! We strive to create a welcoming and relaxing environment for all our guests.We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Benas ARooms Division Manager