Ratings based on 494 Verified Reviews

3.8 out of 5
52% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Pleasant

Posted 17 Sep 2021 on Hotels
On arrival our booking couldn’t be found, there seemed to be a problem. We had to change rooms because every time the toilet flushed there was water on the floor. The carpet was wet from another time. We were put into another room without any problems. It was great to be able to have a meal at the hotel. Lovely staff especially our waitress
4 out of 5
by A verified traveler

Posted 24 Jan 2020
Good location for a night on a return ski trip. Economical.
4 out of 5
by A verified traveler

Posted 9 Jul 2019
Very helpful staff. I would get a specific location before travelling as my taxi driver couldn’t find it. At reception they were wonderful.
Comment from Hotel Management
10 Jul 2019 by Aurélie, Executive Assistant, Hotel Management
We thank you for your kind comment and hope to welcome you back to our hotel Aurélie Executive Assistant
2 out of 5
by A verified traveler

Posted 17 Feb 2019
We had two rooms: one was fine, the other one had a strong smell of mould -- really not nice. We asked to change room but we were told the hotel was full. The staff apologised, but it felt a gesture would have been appropriate. Empty shower gel dispenser too. Otherwise the hotel is by no means luxurious, but we kew that and that is fine.
3 out of 5
Recommended
for Everyone
by A verified traveler from England

Good value for stop over

Posted 9 Jan 2018
Pros: Easy to reach, and it didn't cost too much. Had everything we needed.
Cons: The breakfast could have been better. Also we would have liked a menu to choice from for dinner.
Location: Just off the motorway. Near to take a ways and a short drive or 30-40 minute walk into a nice small town.
It was an easy Hotel to reach on the way to the Alps. A good cheap stop over. Staff friendly and room small, but clean. We decided to walk into the town as we didn't want the buffet dinner. This took us about 40 minutes to walk, but was good after a day sitting in the car.
4 out of 5
Recommended
for Couples
by A verified traveler from cardiff

Good hotel for short stay

Posted 1 Sep 2017 on Ebookers
Pros: Value for money and location
Cons: Room needed updating
Location: Town and river bank close. Also near a wine route.
The staff are very friendly and helpful. The room was adequate, clean but a little tired. The breakfast was plentiful and with a good variety. The buffet dinner food was also very good with a reasonable variety. The hotel location is on the main route through Villfranche and easy to find but is in the industrial area so don't expect pretty grounds to walk in. However it is 30 mins walk to the banks of the river Soane.
3 out of 5
Recommended
for Everyone
by A verified traveler from east sussex

Stopover hotel

Posted 1 Jul 2017
Pros: Comfy bed
Uncertain at first as on industrial estate but friendly informal hotel with comfy bed. Evening meal not brilliant!
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Basic room, had everything you need except a kettl

Posted 25 Dec 2016
A nice relaxing stay, we did what we had to do in villfranche, the hotel staff were very helpful ie. Taxis and directions 😊
4 out of 5
Recommended
for Everyone
by A verified traveler from Berkshire Eng.

Great just off motorway

Posted 4 Sep 2016
Staff very nice as was the evening meal very busy they worked hard. Thankyou.
4 out of 5
by Janet from Manchester

Posted 19 Aug 2016 on Hotels
Good standard for overnight stay.