Ratings based on 96 Verified Reviews

3.8 out of 5
95% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Apr 2024
A big thanks to the staff who checked us in at 1am after we'd been stuck in snow for several hours. Room was comfortable and clean. A perfect stop on route to the Santander ferry.
1 out of 5
by A verified traveler

Don’t recommend

Posted 29 Dec 2023 on Hotels
The hotel is tired and smells of smoke as you enter-the rooms are stark but the bed is comfortable- the loo was running all night long and the music playing full blast until 3.15 am-not a disco-ten times worse than that plus some very loud dogs barking prior to music starting. I didn’t sleep and blocked my door with a chest of drawers as I didn’t feel very safe in the hotel alone. I found a member of staff sleeping on the sofa (lying down) during the middle of the day in the guests accommodation area which made me feel very nervous. The breakfast was greasy and very expensive for two eggs and bacon. I definately would not stay here again and neither would I recommend to anyone .
2 out of 5
by A verified traveler

We wont be staying here again!

Posted 15 Nov 2023 on Hotels
On check-in we were told we had to pay 5 euros more than we had been told we had to pay by Hotels.com on arrival. The unfriendly man on Reception said he did not speak English and although we speak some Spanish he insisted we pay his price or we couldn't check-in. We paid by card and then contacted Hotels.com who immediately phoned the Hotel. The unfriendly and rude Receptionist then gave us back 5 Euros in cash without any apology. I wonder how often this happens? The room was tired and tatty but warm. Cafeteria food good and good location for stopover to Santander Ferry but we wont be staying there again!
5 out of 5
by A verified traveler

Posted 31 Dec 2022
Lovely hotel. The location is perfect for a stop over en route to southern Spain. Restaurante is friendly. Rooms are very clean. Car parking is very secure.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Oct 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2022 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Sep 2022 on Hotels
5 out of 5
by A verified traveler

Lovely hotel but don’t book it from hotel.Com

Posted 12 Aug 2022 on Hotels
It was a beautiful hotel clean and value for the money
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Aug 2022 on Hotels
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