Ratings based on 100 Verified Reviews

3.5 out of 5
68% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Jun 2024
Not the best area to be able to walk to points of interest. And the area around the hotel is very dirty and right off a main road but inside the property the hotel feels resort like with a garden and pool with a swim up bar. Pool was amazing and seating was conformable. And breakfast was great I recommend combo 4. I didn't like the rooms so much because the showers take about 4mins to heat up. Also the shower doesn't have a door/curtain to block water from getting all over the floor so bring shoes to walk around in bathroom. The hotel keys were the most annoying thing about the hotel. They barely work to the point that the staff told us that every time you come back to the hotel to bring it to them to reprogram the key. Even after it still a struggle to get in the room.
1 out of 5
by A verified traveler

Posted 19 May 2024
Te cobran mas impuesto cuándo llegas, y la fotos esta muy editadas.
1 out of 5
by A verified traveler

Posted 1 Apr 2024
We booked this property six months in advance because we were going on a cruise. We got to the property and they didn’t have a reservation. Everybody that was walking in the door had reservations and they had nobody’s reservation three hours. We spent there they transferred us to another Hotel they found out we paid for it in advance. It was an awful experience.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Mar 2024
4 out of 5
by A verified traveler from Clearwater

Posted 16 Mar 2024
Property was well kept albeit a bit simple, but a good value for the price. Food is ordinary, but ok for a short stay. 10-15 min taxi from the cruise port. Not near the beaches, so if that's your thing, look elsewhere. Also helps to be bilingual .
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2024 on Hotels
3 out of 5
by A verified traveler from EDMONTON

Posted 27 Feb 2024
the area around the hotel did not look safe.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2024
5 out of 5
by A verified traveler

Posted 14 Feb 2024
I had a great time staying there, great staff and good security. I would highly recommend this place and I can’t wait to come back.
5 out of 5
by A verified traveler

Posted 29 Jan 2024
Very pleasant and great value