Ratings based on 20 Verified Reviews
4.6 Room cleanliness
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 May 2024
Muy confortable y cómodo. La calefacción lo mejor!
Comment from Hotel Management
31 May 2024 by ., Hotel Management
¡Gracias por tu comentario, Pablo! Nos alegra saber que disfrutaste de tu estadía en el BlackStone Apart Boutique Hotel. ¡Esperamos poder recibirte de nuevo pronto! ¡Que tengas un excelente día!
by A verified traveler
Posted 31 Mar 2024
We stayed two nights at this property over the weekend.
It was a very nice stay. Everyone was so kind, especially the people at the Front Desk.
We also had massages at the spa and were great.
Comment from Hotel Management
31 Mar 2024 by Blackstone Apart Hotel, Hotel Management
Hi David. We want to thank you for choosing us to stay during your stay. And second, thank you very much for your comment. It helps us continue providing good service. We look forward to seeing you again at our Hotel Apart. See you soon!!!
by A verified traveler from Los Barnechea
Posted 27 Dec 2023
Good hotel, we went with family everything is OK. Thing to improve: WIFI performance is terrible and no signal in rooms.
Comment from Hotel Management
28 Dec 2023 by Experiencia B, Hotel Management
Thanks for your review. We appreciate your feedback and are glad to hear that your overall experience with your family was good. We apologize for the inconvenience with the operation of the WIFI. We will surely seek to improve these aspects. Thanks for letting us know. We hope to have the opportunity to welcome you again in the future. A cordial greeting from the entire Blackstone Experience team
by A verified traveler
Good quality for the price
Posted 30 Apr 2022 on HotelsA nice place. The photos are outdated (like SO MANY listings). the shiny pool cabanas are now pretty beaten up and faded. There is definitely room to fix up the property, stairs, balconies. The apartments are solid, but not great. And you can hear the conversation of your neighbors.
But. Communication was very good, check in excellent.
Ps I live in hotels, so try to be as reasonable as possible with reviews.
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 28 Jun 2023
Excelente lugar. Cómodo y con todas las necesidades cubiertas
by A verified traveler
Super recomendable.
Posted 5 Mar 2023 on HotelsExcelente estadía, muy buen servicio y gran calidad en las instalaciones.
by A verified traveler
Posted 10 Jan 2023 on Hotels
by A verified traveler
Posted 9 Jan 2023
Todo excelente
by A verified traveler
Posted 15 Oct 2022