Ratings based on 25 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
excellent service from all hotel staff
Comment from Hotel Management
12 May 2024 by Yaneth Velasco, Hotel Management
Raziel, Thank you so much for your comments, we will keep improving in our service, and we wish you come back soon!!!
by A verified traveler
Posted 6 Jan 2024
What I loved about Terrestre is how it pushes you into relaxation mode, its surrounded in nature yet right on the beach, relaxing small walks through the gardens forces you to relax and slow down. it is away from town so at first this seems like an inconvenience but it turns out to be a huge bonus because you really feel like just taking it easy, spending time at the quiet private beach and eating the beautiful food that was included for us. We stayed 2 nights in La Punta area and then 5 days at Terrestre and will definitely be back to Terrestre, of course there are things that seem like inconveniences like the lack of Air con - but the amazing concrete insulated abodes with thoughtful architectural design by 'Kallach' means it is hardly missed. Also I strongly suggest trying a tasting board at the mezcal bar next door 'Cobarde', Muchas Gracias!!
Comment from Hotel Management
14 Jan 2024 by Yaneth Velasco, Hotel Management
Thank you for your stay! It was a pleasure having you experience the property and the amazing destination that is Puerto Escondido.We hope you can visit us again Wesley!
by A verified traveler
Posted 30 Jul 2023
Comment from Hotel Management
16 Jan 2024 by Adolfo Castro, Hotel Management
Guillemo Jose, Nos encantaria saber mas acerca de su estancia y seguir mejorando nuestro servicio.
by A verified traveler
Posted 12 May 2023
Our stay at Hotel Terrestre was undoubtedly the highlight of our trip. From the moment we arrived, we felt enveloped in a serene and tranquil atmosphere. The staff was warm and accommodating, making us feel welcome and forging deep connections with us by the end of our stay.
While it can get quite hot at the hotel, the laid-back ambiance compensates for any perceived lack of glamour. The site's stunning design surpassed our expectations, and the attention to detail was remarkable.
The food, service, and restaurant were exceptional, with every dish we tried eliciting a genuine "wow" response. Even after dining at Michelin-starred restaurants in Mexico City, we found ourselves continually reminiscing about the exquisite cuisine at Hotel Terrestre.
The rooms were undoubtedly the most memorable aspect of our stay, with each one featuring its own private bathing pool. The occasional critter is to be expected in this natural setting, but a bug net over the bed would have been an added comfort. Staff should also inform guests that keeping the shutters open at night allows the room to stay cooler night.
The hotel had preserved most of the existing landscaping on the property. The plumeria trees throughout felt magical.
In summary, our experience at Hotel Terrestre was unparalleled and otherworldly. We would love to return to this exceptional oasis and relive our unforgettable stay.
Comment from Hotel Management
12 May 2023 by Patrick Davó, Hotel Management
Dear Selin,Thank you for your stay! It was a pleasure having you experience the property and the amazing destination that is Puerto Escondido.We hope you can visit us again Selin!KInd regards.
by A verified traveler
Posted 20 Apr 2023 on Hotels
Comment from Hotel Management
16 Jan 2024 by Adolfo Castro, Hotel Management
Eyal, Thank you for your stay, At Terrestre we are always open to all comments that allow us to continue improving the experience of our most valuable asset, our guests
by A verified traveler
Posted 17 Feb 2023
100pts
Comment from Hotel Management
16 Jan 2024 by Yaneth Velasco, Hotel Management
Rodolfo, nos gustaría saber un poco mas de la puntuación; si podemos mejorar en algo o algo que no haya sido de tu agrado. Quedamos atentos,
by A verified traveler
Posted 11 Feb 2023
This place is beautiful, very friendly staff
Highly recommend body massage
Very good food in the restaurant
From breakfast, lunch to dinner
AAA
Comment from Hotel Management
11 Feb 2023 by Patrick Davó, Hotel Management
Thank you for your stay and your nice comments Mr. Wietrzynski. We hope you can visit us again!
by A verified traveler
Posted 15 Oct 2022
Comment from Hotel Management
16 Jan 2024 by Adolfo Castro, Hotel Management
Kelly, Thank you for your rating, we will keep improving, we wish you come back soon!!
by A verified traveler
Posted 22 Sep 2022
Comment from Hotel Management
14 Jan 2024 by Patrick Davó, Hotel Management
Erika, nos gustaría saber un poco mas de la puntuación; si podemos mejorar en algo o algo que no haya sido de tu agrado. Quedamos atentos,
by A verified traveler from Miami
Posted 9 Jul 2022
Unfortunately there was construction all three days of our stay. All we heard was the gridding of stone in the beautiful surroundings so didn’t enjoy the natural
Sounds of nature nor where able to disconnect.
Also, no AC and June was too hot for no AC. The fan in the room was not powerful enough. Lots of bugs. Cool concept of open air rooms but heat and bugs and no AC defeated that purpose. Staff was great.
We also got super sick from a fish we ate at dinner.
Comment from Hotel Management
17 Apr 2023 by Patrick Davó, Hotel Management
Thank you for your stay, your comments are very important to improve. thank you very much, we hope you will come back soon and see the changes.
