Ratings based on 48 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Feb 2024
I was excited to stay here based off of reviews, but upon arriving, I was genuinely surprised. Not a super fussy traveler, but I cannot recommend this place. Staff were wonderful, but upon seeing rooms, I immediately declined (right off of major street, no AC/fans, and many of the rooms are connected by lobby). I would recommend saving money and staying somewhere better like Sede Social Santiago Diaz Piedrahita.
Comment from Hotel Management
3 Feb 2024 by Pronto regreso, Hotel Management
Señor Tristan, para Fontana Plaza Hotel hubiese sido un gusto haberlo atendido, lamentamos que nuestras instalaciones no hayan cumplido con sus expectativas. Lo invitamos a vivir la experiencia de hospedarse con nosotros en una próxima ocasión y poder evaluar nuestro servicio.Siempre bienvenidos a Villa de Leyva, esperamos recibirlo prontamente.
by A verified traveler
Posted 16 Jan 2024 on Wotif
Comment from Hotel Management
17 Jan 2024 by Muchas gracias, Hotel Management
Esperamos volver a tener el gusto de atenderlos.
by A verified traveler
Posted 29 Dec 2023
Colombians have amazing customer service!! Staff was really warm! Bathrooms are renewed 👌
Comment from Hotel Management
29 Dec 2023 by Huéspedes maravillosos, Hotel Management
Que gusto que su estancia con nosotros haya sido muy buena, agradecemos mucho sus comentarios.Esperamos volver a tener el gusto de atenderlos, siempre bienvenidos a Fontana Plaza Hotel!
by A verified traveler
Posted 30 Nov 2023
Very nice and cozy spot. Near everything you need.
Comment from Hotel Management
1 Dec 2023 by Gracias, Hotel Management
Esperamos volver a tener el gusto de atenderlos. Siempre bienvenios a Fontana Plaza Hotel.
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
1 Dec 2023 by Gracias, Hotel Management
Gracias por elegirnos para su estadia, esperamos volver a tener el gusto de atenderlos nuevamente. Siempre bienvenidos a Fontana Plaza Hotel.
by A verified traveler
Posted 17 Oct 2023
The property was very nice. But some of the other guests were really noisy and had barking dogs !
Comment from Hotel Management
18 Oct 2023 by Gracias, Hotel Management
Esperemos volver a tener el gusto de atenderlo. Siempre bienvenido a Fontana Plaza Hotel.
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Gracias, Hotel Management
Bienvenidos siempre a Fontana Plaza Hotel
by A verified traveler
Posted 31 Jul 2023
Comment from Hotel Management
6 Sep 2023 by Gracias, Hotel Management
Seguiremos trabajando para que en tu próxima visita nuestro servicio sea excelente. Bienvenidos siempre a Fontana Plaza Hotel.
by A verified traveler
Posted 15 May 2023 on Hotels
Comment from Hotel Management
9 Jul 2023 by Elizabeth, Hotel Management
Agradecemos tu valiosa calificación.
by A verified traveler
Posted 1 May 2023 on Hotels
