Ratings based on 50 Verified Reviews

4.2 out of 5
69% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Jan 2023
Comment from Hotel Management
11 Mar 2023 by Gracias, Hotel Management
Buen día Sr. Douglas, agradecemos su visita y preferencia, esperamos muy pronto poder servirle nuevamente.
4 out of 5
by A verified traveler

Posted 8 Oct 2022
Breakfast was not complete included. They charged me extra for breakfast
4 out of 5
by A verified traveler

Posted 16 May 2022
The massage was amazing, but you can only use the amanities for 2.5 hrs even if you have a room for some nights, also the pool was really cold, so no one really used it.
Comment from Hotel Management
18 May 2022 by ., Hotel Management
We appreciate your comments, we are glad to hear that you enjoyed your majase. At the moment we are working on capacity limit restrictions, but we are gradually returning to normality. We hope you can return soon.
5 out of 5
by A verified traveler

Posted 8 Aug 2021
These Hotel was beyond my expectations, excellent, with a complete full SPA jacuzzi, swimming pool, and sauna very professional personal and very polite the hotel is in top of beautiful View of a lake and a city . For me has 5 stars razonable price .
5 out of 5
by A verified traveler

Posted 5 Mar 2021
Comment from Hotel Management
18 Mar 2021 by Operaciones san Gregorio Hotel Spa, Hotel Management
valoramos mucho su puntuación, muchísimas gracias, esperamos verlo pronto
5 out of 5
by A verified traveler from Guatemala

Posted 2 Dec 2019
very quiet place for a time to relax and find inner peace. Sauna are separate for women and men... i was with my wife and have to spend time alone when i was on this area.
4 out of 5
by A verified traveler from San Francisco

Posted 30 Nov 2019
No transportation from the airport, the staff at breakfast were definitely not expecting me
4 out of 5
by A verified traveler

Posted 27 Nov 2019
Comment from Hotel Management
17 Dec 2019 by San Gregorio , Hotel Management
Gracias por la calificación. Esperamos nos visiten nuevamente
5 out of 5
by A verified traveler from Augusta, Ga

Posted 20 Jun 2019
The property was very nice and the view was like none I ever seen. I will recommend San Gregorio to anyone who is interested in peace and tranquility.
Comment from Hotel Management
12 Jul 2019 by Gerencia , Hotel Management
thank you very much, for your reference, we hope to see you again
5 out of 5
by A verified traveler

Posted 14 Jun 2019
Comment from Hotel Management
12 Jul 2019 by Gerencia , Hotel Management
Gracias por tu visita y calificación, esperamos vuelvan pronto!