Ratings based on 21 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Cuenca

Posted 19 Feb 2024
The staff here is the best. I will always stay at Paraiso when I come to Vilcabamba
Comment from Hotel Management
20 Feb 2024 by David, Hotel Management
Thanks so much for your kind words, David. It's always a pleasure to serve you. Hope to see you soon and thanks for your visit
5 out of 5
by A verified traveler

Posted 23 Nov 2023
Beautiful and peaceful with nice gardens. The pool with waterfall was a little chilly but very refreshing after getting used to it. The steam sauna was great. The food was really good and the staff was are all very friendly
Comment from Hotel Management
23 Nov 2023 by Franklin, Hotel Management
Thank you very much for your review Walter. We are happy to hear that you enjoyed your stay with us. Thank you for visiting, until next time!
5 out of 5
by A verified traveler

Posted 17 Sep 2023 on Hotels
Comment from Hotel Management
18 Sep 2023 by Franklin, Hotel Management
Thank you so much for visiting and for your review. It was wonderful to meet you. Good luck with your amazing adventure, we hope to see you again soon!
5 out of 5
by A verified traveler

Posted 27 Aug 2023
The staff is attentive and detail oriented. The facilities are thoughtful and top rated. Without a doubt, my next time i find myself in Vilcabamba, Hosteria Paraiso is where I will stay
Comment from Hotel Management
31 Aug 2023 by Franklin, Hotel Management
Hi Alexander, We are glad to know that you enjoyed your stay. It was great getting to know you. We hope to see you again soon. Greetings!
5 out of 5
by A verified traveler

Posted 5 Feb 2023 on Hotels
Comment from Hotel Management
6 Feb 2023 by Franklin, Hotel Management
Thank you Beatrice! It was great having you with us. We hope to see you again soon!
2 out of 5
by A verified traveler from Round Rock

Posted 5 Nov 2022
Comment from Hotel Management
5 Aug 2023 by Franklin, Hotel Management
We are sorry you didn't have a good experience. We will make an effort to improve this.
5 out of 5
by A verified traveler

Posted 10 Oct 2022 on Hotels
Comment from Hotel Management
11 Oct 2022 by Franklin, Hotel Management
Thank you guys! See you soon!
4 out of 5
by A verified traveler

Posted 9 Oct 2022
Lots of great things about this place, specially enjoyed the beautiful grounds, the restaurant and the friendly staff. It's also located a walking distance from Vilcanamba's central park
Comment from Hotel Management
11 Oct 2022 by Franklin, Hotel Management
Hi Rene! It makes us really happy to know that you had a pleasant stay. We'll see you soon!
4 out of 5
by A verified traveler

Posted 9 Oct 2022
Beautiful setting.
Comment from Hotel Management
11 Oct 2022 by Franklin, Hotel Management
Thank you very much Siamak! We hope to see you again soon!
5 out of 5
by A verified traveler from Minneapolis

Posted 11 Apr 2022
We loved the gardens and the pool area. Good breakfast, responsive staff. The hot tub, after horseback riding, was just the ticket. Would definitely recommend this place.
Comment from Hotel Management
11 Apr 2022 by Franklin Chuquimarca, Hotel Management
Hi Nancy, thank you very much for your review! It was wonderful to have you staying with us, and we are really happy knowing that you enjoyed your horseback ride and our facilities.