Ratings based on 150 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Nice hotel. Swimming pool outside didn't have the water slides and the water jets operating. Perhaps out of sezon even though it was at the end of May. The swimming pool inside and the spa were nice.
by A verified traveler
Posted 15 May 2024
It could have been great except for the fact that: most of the facilities where closed, things like trying to find salt or pepper etc at breakfast was a mystery and nobody seemed to know where to look. When they cleaned the room they took the towels and did not replace them or the water and the reception was not very responsive, I think I got service on the 5th try. And just to sum up the general sense of confusion the elevator controls seemed to be from another dimension and totally illogical.
by A verified traveler
Posted 7 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Samuel (Accommodation & Front Desk Manager), Hotel Management
¡Gracias por valorarnos! Saludos
by A verified traveler
Posted 10 Dec 2023
Comment from Hotel Management
30 Mar 2024 by Carlota, Hotel Management
Muchas gracias, Francisco. Espero haya sido un placer hospedarte con nosotros. Un saludo,
by A verified traveler
Posted 29 Oct 2023 on Hotels
Comment from Hotel Management
1 Nov 2023 by Samuel Ramiro (Accommodation & Front Desk Manager), Hotel Management
Thank you very much for your evaluation. We are glad to know that you enjoyed your stay. Best regards,
by A verified traveler
Posted 26 Aug 2023
Lovely hotel, perfect location, clean, lovely staff especially those in the restaurant and poolside bar. Their service impeccable. Pools are great. Didn’t really see the point of the Spa, maybe it’s a novelty in Europe but really just a couple of jacuzzi’s, indoor pool and sauna. Only used once. Rooms lovely and spacious. Could do with more things to do of an evening is my advice. There is The Lotus Bar but nothing going on really there. In the restaurant the only down side is the griddle where the meat/ fish is cooked. SO slow, always had to que, they should fill the griddle but they don’t they ask each person one at a time what they would like as they get to the front of the que and then cook it, however the food is delicious. Aside from that I would highly recommend and would definitely stay again. More a four star, not a five star.
Comment from Hotel Management
31 Aug 2023 by Samuel Ramiro (Accommodation & Front Desk Manager), Hotel Management
Thank you very much for your evaluation. We are pleased that you enjoyed your stay and we take note of your comments to improve. A cordial greeting.
by A verified traveler
Posted 18 Jul 2023
The property is well maintained but the food is not up to par. Front desk is not very helpful.
Comment from Hotel Management
26 Jul 2023 by Samuel Ramiro (Accommodation & Front Desk Manager), Hotel Management
Hi Luis Miguel,I am sorry that you did not have a 100% pleasant stay, we take note of your comments and we will send them to the corresponding departments and to the hotel manager.
by A verified traveler
Fabulous hotel
Posted 22 May 2023 on HotelsI booked a short break here with my daughter & we weren’t disappointed. From arrival until departure, the staff were helpful & friendly. The hotel is luxurious & all areas very clean . We had an amazing large , family sea view room , which was immaculate. So spacious , with everything you would need provided , eg robes , toiletries , fridge , hairdryer, water , kettle etc
The pool areas were very quiet , but that was fine & pool too cold for us to use in May . The indoor spa was lovely & well worth a visit . The restaurant serving breakfast & dinner , was also well stocked with a variety of different foods , again staff very helpful, plates cleared quickly & all areas clean . La Pineda has a beautiful beach & the area was pretty low key . There’s a selection of shops , bars , restaurants within easy walking distance
Honestly our short break couldn’t have gone better …very grateful for the sunshine! Thank you for a wonderful stay
Comment from Hotel Management
23 May 2023 by Samuel Ramiro (Accomodation & Front Desk Manager), Hotel Management
Hi Nicky,Thank you very much for his comments. We are delighted that you have been able to enjoy a few days of rest in our accommodation, we hope to see you again soon. Kind regards,Samuel Ramiro
by A verified traveler
Posted 11 May 2023 on Hotels
Comment from Hotel Management
23 May 2023 by Samuel Ramiro (Accomodation & Front Desk Manager), Hotel Management
Muchísimas gracias por compartir su valoración con nosotros y con otros viajeros. Nos hace muy felices saber que han disfrutado tanto de su estancia, esperamos volver a verlos por nuestro establecimiento. Reciba un cordial saludo. Atentamente,
by A verified traveler
Posted 7 Aug 2022
Great
