Ratings based on 166 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great nature, outdated hotel
Posted 27 Jul 2023 on HotelsSurroundings of the manor are amazing but the rooms thensleves are very outdated and the hotel with its lack of amenities is more of a 3 star hotel at best. Breakfast was ok.
by A verified traveler
Posted 19 Jul 2023 on Hotels
by A verified traveler
Posted 12 Aug 2020
Really disappointed: Found a piece of iron in my breakfast food but the personnel did not understand my concern (sketchy English). Cleanliness of the room was far from perfect (forgotten dirty T-shirt from a previous guest and half extra empty shampoo bottle on the floor).
On the bright side : Nice building, nice park, decent food.
Regarding social distancing: rules are written down but nobody cares.
by A verified traveler
Posted 7 Oct 2019
This property gets very mixed reviews from me. Check in was very easy and the receptionist was very informative. However, when we got to our room, which was located in an out-building of the manor, it had a horrible stench. We called reception to report this and ask for another room and were told there wasn’t another room available. They sent housekeeping to examine the issue and housekeeping was unable to find a source. This all occurred with great difficulty because the housekeeping staff did not speak any English and I did not speak fluent Russian or Estonian. After much back-and-forth with reception, including us re-loading our bags in our vehicle and driving back to the main manor house, we were finally given another room. This was a satisfactory resolution to the problem, but I felt that we had been given inaccurate information when they told us initially there was not another room available. This was especially frustrating because we checked in at the dinner hour and spent roughly an hour trying to resolve this problem instead of enjoying our evening. This property bills themselves as a luxury resort, but a real luxury resort would have sent someone with a key who could fix the problem and not made us go through so many steps to get a room without a bad smell. On a positive note, the breakfast that was included as part of the room price was absolutely fabulous with a wide variety of choices. And, once settled, our room was very comfortable.
by A verified traveler
Posted 29 Aug 2019 on Hotels
by A verified traveler
Posted 13 Jul 2019
by A verified traveler
Posted 10 May 2019 on CheapTickets
by A verified traveler
Very pretty location and hotel
Posted 5 Aug 2018 on HotelsThe hotel is lovely, set in very large park like area with walks available and a large pond. Our room in the "laundry" building was very comfortable. There is no AC so windows need to be open. But being on the main floor, people are walking by frequently. We had a coffee maker & kettle but they left little coffee or tea. You need to make advance reservation for the main dining room which is on the 2nd floor of the main building and beautiful. They also have a tavern but the menu is unusual. Breakfast was wonderful.
by A verified traveler
Wish I could have stayed longer
Posted 3 Jun 2018 on HotelsGreat last minute booking. Beautiful grounds to explore with lots of history. Breakfast included. Lots of choice. Had a fabulous meal in the restaurant. Pricey but good for a one off treat. Wish we could have stayed longer. Staff were excellent.
Comment from Hotel Management
11 Jul 2018 by Kristi Irval, Hotel Management
Dear Adam,
Thank you very much for taking your time to write this review about your stay with us at Vihula Manor Country Club & Spa!
It is certainly a pleasure to read your kind words that you had an fantastic stay with us and especially enjoyed our breakfast and restaurant meals.
We wish you a sunny summer season and hope to welcome you back soon.
Best regards,
Kristi Irval
Room Division Manager
by A verified traveler
Posted 13 Sep 2017 on Hotels
