Ratings based on 68 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 May 2023
Comment from Hotel Management
16 May 2023 by Staff Matrix Relais, Hotel Management
Gentile Cliente la ringraziamo per il tempo dedicato a recensire la nostra struttura, la Sua recensione è molto importante per noi. Sperando di rivederla presto Le auguriamo una buona giornata.
5 out of 5
by A verified traveler

reat for business trips

Posted 13 Aug 2020 on Hotels
Great for a business trip. Good parking space
Comment from Hotel Management
13 Aug 2020 by lisa, Hotel Management
Thank you for your review!! Hope to see you soon. Best Regards
1 out of 5
by A verified traveler

Bad spot

Posted 7 Aug 2018 on Hotels
No lights or personnel on sundays. No English speakers and shady location
1 out of 5
by A verified traveler

There was no reception attended there.

Posted 19 Jun 2017 on HomeAway
We were unable to get into our paid for room because there was no receptionist there. There was a note saying that the reception was closing at 12:30 that day, even though our check-in time was not until 4 pm.
4 out of 5
by A verified traveler

Posted 20 Sep 2016 on Hotels
Great staff & parking. I was glad to be able to do my laundry, but the process was more difficult than it should be. One washing machine was down, and the dryer was programmed to turn off after 30 minutes.
1 out of 5
by Brett from Australia

Don't do it

Posted 20 Aug 2016 on Hotels
We did not stay due to the fact we could get no food or drink anywhere near hotel,check in person tried and could find nothing I tried to tell hotels. Com about our ordeal & requested a refund none of which has happened. Be warned this is not the hotel you want to stay at & hotels.com I'm still waiting for my refund. (Please note I had to give the bad scores because it would not let me post without a score, obviously I don't know because I didn't stay.)
5 out of 5
by A verified traveler

Consistant quality

Posted 17 Jul 2016 on Hotels
We were glad to experience the same good quality of our previous stay in this place.
5 out of 5
by A verified traveler

Great quality place and service

Posted 17 Jul 2016 on Hotels
We stayed only one night to break in half the long trip to our final destination, but we have had a great experience and we are definitely glad for choosing this place, also considering that we had chosen the same place as a one-night-stop for our trip back home.
2 out of 5
by A verified traveler from Qld, Australia

Disappointing

Posted 27 Sep 2015
We rented this hotel for part of our stay in italy. It stated a kitchenette however had no utensils or kitchenware. There are few restaurants within walking distance.
4 out of 5
by Abbas from Brussels

Very good

Posted 16 Sep 2015 on Hotels
Very good place to stay. The staff was very friendly. The room was excellent size with a kitchenette. It was very quite.
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