Ratings based on 280 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
The hotel is very close to the train/bus station Urzaiz, and an excellant point to meet friends and pilgrims to wamk the last 100km of tje Camino to Santiago.
Staff are very friendly and helpful, they gave different options to continue our Camino walk on the next day.
The rooms are spacious, clean, and tidy.
There are many fast food stores in the train station shopping complex, but we have chosen a local bar just 10 minutes walk to enjoy a cozy and delicious tapas supper.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Guest,Thank you for taking the time to review your stay.We are thrilled to learn that our proximity to the Urzaiz train and bus station served as a convenient starting point for your journey. It is gratifying to know that our staff provided you with different options to enhance your Camino walk.The spaciousness, cleanliness, and tidiness of our rooms are aspects that we take great pride in, and your acknowledgement is truly appreciated. Furthermore, it pleases us to know that you could enjoy the local culinary delights, finding a cozy spot for tapas just a short walk from our establishment.We look forward to welcoming you back on a future occasion.Best wishes,General Manager
by A verified traveler
Posted 16 May 2024
Very clean and comfortable.
Comment from Hotel Management
20 May 2024 by General Manager, Hotel Management
Dear Xuan, Thank you very much for your kind feedback.It pleases us immensely to learn that the cleanliness of our rooms met your expectations and contributed to a comfortable stay. We are also proud that the condition of our hotel was to your complete satisfaction. Knowing that the amenities provided in your room enhanced your experience is truly gratifying for us. Our team strives to maintain the highest standards of service and facilities, and your feedback is a valuable affirmation of our efforts.We look forward to welcoming you back for another memorable experience.Best wishes,General Manager
by A verified traveler
Posted 26 Apr 2024
by A verified traveler from Bogotá
Posted 24 Apr 2024
The breakfast was Great
Comment from Hotel Management
4 May 2024 by General Manager, Hotel Management
Dear Paula,Thank you for your positive feedback.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We look forward to welcoming you back on a future occasion.Best regards,General Manager
by A verified traveler
Posted 4 Apr 2024
I recently stayed at Occidental in Vigo during my visit to the city and was pleasantly surprised by my experience. The location was fantastic, right in the heart of Vigo with easy access to shops, restaurants, and attractions.The room was spacious and clean, with modern amenities that made my stay comfortable. The bed was particularly comfortable, ensuring a good night's sleep after a long day of exploring the city.The staff were friendly and helpful, providing excellent service throughout my stay. They were always willing to offer recommendations for places to visit and were quick to assist with any inquiries or requests.The hotel also had a nice breakfast spread with a variety of options to choose from, which was a great way to start the day.Overall, I had a pleasant experience at this hotel and would definitely consider staying here again on my next visit to Vigo.This review highlights the key aspects of the hotel experience including location, room quality, service, and amenities.
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Shayne,Thank you for your positive feedback.We are delighted to hear that the central location of Occidental Vigo significantly enhanced your visit to our vibrant city, providing convenience and proximity to local attractions. It is gratifying to learn that the well-appointed room and modern amenities contributed to a comfortable and enjoyable stay. Your commendation of the bed's comfort aligns with our commitment to ensure a restful night's sleep for all our guests.Your kind words regarding the friendly and helpful nature of our team are highly appreciated, as they strive to deliver an exceptional experience to each guest. We take pride in our diverse breakfast selection, designed to offer a delightful start to the day for our valued guests like yourself.We look forward to welcoming you back on a future occasion.Best regards,General Manager
by A verified traveler
Posted 14 Jan 2024 on Hotels
by A verified traveler
Posted 29 Nov 2023
The deco
Comment from Hotel Management
30 Nov 2023 by General Manager, Hotel Management
Dear Chantelle,We appreciate that you took the time to share your experience with us.We're delighted to hear that you appreciated the cleanliness of your room. Our staff strives to maintain the highest standards of cleanliness and hygiene. It's gratifying to know that you were satisfied with our hotel's overall condition, as we are committed to providing a comfortable and pleasing environment for our guests. Your positive remarks on the room amenities underscore our effort to offer a well-furnished and equipped space for our guests' enjoyment. We have noted your ratings on our service and will continue to work on enhancing our guest experience in every aspect.We look forward to the pleasure of welcoming you back on future occasions.Best regards,General Manager
by A verified traveler
A great choice for Vigo!
Posted 22 Oct 2023 on HotelsThe Occidental Vigo is a beautiful hotel with lovely views of the water and city. It is conveniently located near a large mall and one of Vigo’s two train stations. Staff is friendly and helpful.
Comment from Hotel Management
23 Oct 2023 by General Manager, Hotel Management
Dear Lisa,Thank you for your positive feedback.We are delighted to hear that you enjoyed the beautiful views of the water and city, as well as our convenient location near the mall and train station. Our staff takes great pride in providing friendly and helpful service, so it is truly rewarding to receive your positive feedback on their efforts.We look forward to welcoming you back on a future occasion.Best regards,General Manager
by A verified traveler
Posted 8 Oct 2023 on Hotels
by A verified traveler
Posted 8 Sep 2023
