Ratings based on 186 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 May 2024
Amazing choice!
by A verified traveler
Posted 25 Apr 2024
The room was big ans spaceous and the location was excellent. It was clean and the staff were welcoming and polite. The only “bad” thing was the parking situation. They charge you 15€ a day for parking in the premises. Other than that, we enjoyed it.
by A verified traveler
Posted 1 Oct 2023 on Hotels
by A verified traveler
Posted 10 Sep 2023 on Hotels
by A verified traveler from Madrid
Posted 28 Aug 2023
All vey good thanks
by A verified traveler from San Diogo
Posted 25 Aug 2023 on Orbitz
Upon check in, the agent totally ignored me for more than 5 minutes while she gave directions to other guests. She could have acknowledged me and said I will be with you in a moment, it was the guest who we will let you take care of her. Also, there was no parking available in the hotel and sent us to a parking lot near by and she neglected to tell us that upon leaving that parking garage we needed to pay with the attendants not on the machines which we did and got charged doubled the amount we were told it would cost. We asked the man at the desk next morning what happened and he say you should have paid the attendants and not at the machine. In any case after letting him know that we were not advised to do that, and that we would not pay the hotel for the second nights parking, reluctantly he agreed. The AC in the room did not work, we reported it, someone was supposed to have it checked, we don’t believe anything was done.
On a positive note, the breakfast buffet was very good, and the staff that works in the dining room were very nice.
by A verified traveler
Disappointing start
Posted 22 Aug 2023 on HotelsDidn't get off to a great start,stood at reception,whilst 2 members of staff ignored us for approx 15 mins.We were confirmed through a chat to get a sea view,which we did not get,and asked for an iron which they could not give us as only maid service can hand this over in the mornings,and as this was the weekend was not possible.Room was lovely,clean and there was a terrace.Hotel most certainly is not a 4 star,we received better service in 2 star accommodation.
by A verified traveler
Posted 16 Aug 2023
by A verified traveler
Posted 2 Aug 2023
Second stay really good
by A verified traveler
Posted 16 Jun 2023
We booked a terrace room for our stay. We were told at check in there was none. Our room smelled of damp and was dark and dingy and the carpet was rank. There was refurbishing happening in the room beside us and there was a barrier just outside our door.
The ‘gentleman’ that checked us in couldn’t have cared less and didn’t even pretend he did.
The location was perfect, just steps away from the centre and the staff in the hotel cafe were lovely as was the food.
