Ratings based on 67 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Vientiane stay
Posted 2 Aug 2019 on HotelsThe hotel was very comfortable, but needed a few facility upgrades like shower hot water. The staff were amazing and made up for any shortcomings in the facility. Food was also fantastic
Comment from Hotel Management
14 Aug 2019 by Alisa, Hotel Management
Thank you so much for Choosing Rashmis The Plaza Hotel. We are hoping to see you again on your next visit.
by A verified traveler
Posted 8 Jan 2019 on Hotels
Recommended
for Everyoneby A verified traveler
Excellent
Posted 28 Sep 2018Truly lovely hotel. The rooms are nice, it’s clean and it’s quiet. It’s a little out of the centre but the free shuttles downtown are convenient, as is the free airport shuttle. Don’t attempt to go walking in the streets late at night as there are dogs who get upset if you get too close. The staff are very friendly as are people generally in Vientiane. The WiFi is a good connection but you need to keep logging in throughout the day. No need for power adaptors as the sockets are multi-National. Breakfast is ok. The pastries are delicious and Cooke to perfection. The gym is surprisingly big and the roof top pool is very cool, with underwater lights that change colour, tables & chairs, contemporary music in the background and even a dance floor complete with disco lights. I would certainly recommend this hotel and would gladly stay there again myself.
Comment from Hotel Management
3 Oct 2018 by Marnie, Hotel Management
Dear Guest,
Thank you so much for such a good reviews. Ope to see you again at our hotel.
by A verified traveler
Eh, wont return.
Posted 2 Sep 2018 on HotelsBreakfast was below average, a little way out of town. Staff are not so welcoming. Room was nice. Food was nice. Stay across the road at Landmark Mekong riverside hotel instead.
Comment from Hotel Management
6 Sep 2018 by Marnie, Hotel Management
Dear Valued Guest,
Thank you so much for your comment. We are giving buffet breakfast at our restaurant and even we have an option which you can have order from our menu for your breakfast.
Thank you once again.
Recommended
for Everyoneby A verified traveler from Savannakhet
Good and accommodating hotel
Posted 13 Jul 2018We went to this hotel to conduct some interviews with applicants for our company and the staff was very help full and even supplied free water for the couple dozen of applicants that showed up.
The rooms were good and clean, breakfast was sufficient.
Comment from Hotel Management
18 Jul 2018 by Nhey, Hotel Management
Thank you so much for your comment. We are looking forward seeing you again here.
by A verified traveler from boston usa
Nice hotel in middle of nowhere.
Posted 15 Apr 2018Great hotel but needs more development around the area.
Comment from Hotel Management
18 Apr 2018 by jibin, Hotel Management
Thank you for the review
by A verified traveler from London
Could be good but a little run down
Posted 14 Nov 2017 on EbookersFirstly the hotel was very accommodating to us when we first arrived. We were 4 hours early and they arranged for us to enter our room early with only a short wait. Which I was very pleased about. They even suggested that we may want to go and have breakfast whilst they arranged it. The only issue I had with this was that after we had the breakfast we were informed we would need to pay $20 for it. Whilst I would have been fine to pay as we were early I feel that the correct thing to do would have been to tell us up front as it was presented as a freebie. Although I accept misunderstandings happen.
The room was large and the bed was comfortable. However it was also a little tired looking and the head board had lot of stains on it. Overall the hotel was just ran down and needed a bit more love and attention. There was wallpaper that was torn and the pool area was also in poor repair. We even had to find and erect our own umbrella.
I really think the hotel could be good but the attention to detail needs to improve. It can't be easy to run a hotel of this size and I guess the balance between reasonable room rates and quality is very difficult.
By no means was it terrible but to us it was not a true 4 star hotel.
Recommended
for Everyoneby A verified traveler from London
Stay in Vientiane
Posted 22 Oct 2016
Pros: Comfortable rooms
Cons: General condition of hotel
Location: Easy access to main part of town. No interesting restaurants within walking distance
This hotel was recommended as being near to the family we were visiting so we only used hotel as a base. Rooms were clean and comfortable and size of room was adequate. We had issues with our door entry system but didn't request a move of room. There was always plenty of hot water. The public areas were getting shabby, especially the restaurant. Breakfast was very ordinary - but the omelettes were lovely!
Recommended
for Everyoneby A verified traveler
Highly recommend!!
Posted 27 Jul 2016After sleeping in serval hotels in Vientiane this hotel just made my stay so much better. the location is out of the city but that actually a plus for quiet and relaxing time.
the hotel staff very nice, breakfast very yummy and the bed was super comfy.
definitely will stay there again next time!!
Recommended
for Everyoneby A verified traveler from Melbourne, Australia
Good quality hotel but not centrally located.
Posted 18 Jan 2016
Pros: Free shuttle to the central area
Free shuttle to the airport.
Rooftop restaurant
Cons: Difficult to improve - but for such a small city - the hotel was not centrally located. Was not walking distance to the central downtown area.
Location: Was not central - so nothing was within walking distance. Free shuttle took you to the central area.
The overall facilities of this hotel were of a good standard. It had a roof top restaurant with a band playing.
Some of the staff were helpful and knowledgeable.
The standard of cleanliness of the room was only average.
