Ratings based on 349 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Woodford Green Essex
Posted 5 Apr 2024
Great style, friendly helpful staff, really clean. A/C wasn’t great, the room was too hot but it didn’t spoil our stay - would definitely return
Comment from Hotel Management
8 Apr 2024 by Stefanie and the Hotel MOTTO team, Hotel Management
Dear Sharon,Thank you for your feedback! We are glad to hear that you enjoyed our hotel's style, friendly team and cleanliness. e apologize for any inconvenience caused by the A/C not working properly in your room. We were still in winter mode, but we now activated the A/C as the summer was back very early.We appreciate your understanding and would love to welcome you back for another stay in the future.Best regards,
by A verified traveler
Posted 1 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Stefanie and the Hotel MOTTO team, Hotel Management
Dear Chen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,
by A verified traveler
Posted 26 Mar 2024
Beautiful hotel with hospitable staff and a great restaurant
Comment from Hotel Management
2 Apr 2024 by Stefanie and the Hotel MOTTO team, Hotel Management
Dear Stan,Thank you for your kind words! We are delighted to hear that you enjoyed your stay at our hotel and found our staff to be hospitable. We take pride in providing excellent service to our guests. We are also glad to hear that you enjoyed dining at our restaurant CHEZ BERNARD.We hope to welcome you back again soon!Best regards,
by A verified traveler
Posted 8 Mar 2024
Excellent place. Loved the location and loved my room! The hotel is easily accessible to the nearby train station. Walkable to shopping areas, restaurants and museums. Highly recommend.
Comment from Hotel Management
11 Mar 2024 by Stefanie and the Hotel MOTTO team, Hotel Management
Dear Abigail,Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay with us and found our location convenient.We strive to provide a comfortable and enjoyable experience for all of our guests, and we are delighted to hear that we met your expectations. We appreciate your recommendation and hope to welcome you back again soon!Best regards,
by A verified traveler
Posted 24 Feb 2024
We really enjoyed staying here - we loved the decor, the hotel is very conveniently located, staff were very helpful. We would also highly recommend the bar upstairs!
Comment from Hotel Management
26 Feb 2024 by Stefanie and the Hotel MOTTO team, Hotel Management
Dear Jay,Thank you for your kind words! We are thrilled to hear that you enjoyed your stay with us and appreciated the decor, convenient location, and helpful staff. We are glad you also enjoyed our bar upstairs. We hope to welcome you back again soon!Best regards,
by A verified traveler
Posted 16 Feb 2024
This hotel is absolutely stunning, in a great location, the staff are knowledgeable and friendly. Wouldn’t hesitate to book again.
Comment from Hotel Management
19 Feb 2024 by Stefanie and the Hotel MOTTO team, Hotel Management
Dear Katie,Thank you for your glowing review! We are thrilled to hear that you found our hotel stunning and in a great location. Our team works hard to provide knowledgeable and friendly service, so we are delighted to hear that you had a positive experience. We would love to welcome you back for another stay in the future. Thank you for choosing our hotel!Best regards,
by A verified traveler
Posted 15 Feb 2024
Comment from Hotel Management
21 Mar 2024 by Stefanie and the Hotel MOTTO team, Hotel Management
Dear Caroline,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,
by A verified traveler
Posted 22 Jan 2024
Amazing boutique hotel, absolutely stunning decor. Spotlessly clean and every staff member extremely helpful. Right next to U3 entrance but we walked pretty much everywhere. Bakery had the best almond croissant I’ve tasted and chez Bernard was also delicious, the nicest meal we ate all week and the cocktails were pretty good too. Emailed before hand to arrange transport from airport and this was sorted with no problem. Highly recommend
Comment from Hotel Management
25 Jan 2024 by Stefanie and the Hotel MOTTO team, Hotel Management
Dear Rebecca,Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay at our with us and that you found the decor stunning and the staff extremely helpful.We are also glad to hear that you were able to explore the area on foot and enjoyed some delicious treats from the bakery MOTTO Brot and visit our restaurant Chez Bernard.We are pleased that our airport transport arrangement worked out smoothly for you.Thank you for recommending us, we hope to welcome you back again in the future!
by A verified traveler
Posted 19 Jan 2024
Super chic, Parisian-inspired art deco design. Comfortable, clean, close to transport and shopping, and to the museum district. In-house restaurant which provides breakfast, lunch and dinner for guests is fabulous with great views and excellent service but is $$$. Aside from pricier food/drink costs, it is an great base for a Vienna visit.
Comment from Hotel Management
22 Jan 2024 by Stefanie and the Hotel MOTTO team, Hotel Management
Dear Julie,Thank you for your wonderful review!We are thrilled to hear that you enjoyed our Parisian-inspired art deco design and found our hotel to be comfortable, clean, and conveniently located near transportation, shopping, and the museum district.We are also delighted that you had a great experience at our restaurant Chez Bernard and appreciated the excellent service and views. We hope to welcome you back as a base for your next Vienna visit!
by A verified traveler
Good location
Posted 15 Jan 2024 on HotelsVery good hotel. Excellent service. Well designed rooms.
Comment from Hotel Management
17 Jan 2024 by Stefanie and the Hotel MOTTO team, Hotel Management
Dera Anirudh,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,
