Ratings based on 55 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Aug 2022
This Hotel is an Oasis in a Town with so much history, Vicuña, commune and city in Elqui Province, Coquimbo Region, Chile.
Comment from Hotel Management
14 Aug 2022 by Gerente, Hotel Management
Dear Pilar, a pleasure to greet you, we want to thank you for your preference, visit and comments.
Best regards.
Terral Team
by A verified traveler
Posted 17 Apr 2019
The room was large, the bed very comfy, and the room was decorated nicely. Really enjoyed the two large slider windows to the small balcony. A/C did not work, but with the windows open we were fine. The restaurant served excellent meals, beautifully prepared and presented. Staff is friendly and accommodating.
Comment from Hotel Management
8 Jun 2019 by Andres Inostroza Araneda, Hotel Management
Estimados :
Buenos días , junto con saludarles y agradecer su preferencia y visita , queremos agradecer sus comentarios.
Saludos cordiales.
Andres Inostroza Araneda
Gerente de Operaciones
by A verified traveler
Great place to stay.
Posted 15 Oct 2018 on HotelsLovely huge room with a great comfy bed. The roof top terrace is amazing for an evening drink and there are two hot tubs which you can book for a free one hour use. In the perfect location in this great little town. Highly recommend the hotel.
Comment from Hotel Management
30 Oct 2018 by Andres Inostroza Araneda, Hotel Management
Estimado Mark :
Buenas tardes , muchísimas gracias pos sus comentarios y que bueno que le haya gustado mucho la terraza.
Saludos cordiales.
by A verified traveler
Posted 30 Sep 2018 on Hotels
Comment from Hotel Management
8 Oct 2018 by Andres Inostroza Araneda, Hotel Management
Muchas gracias.
Saludos cordiales.
by A verified traveler from Minneapolis, Minnesota
Posted 6 Aug 2018 on Orbitz
Just a perfect place to spend a few days with your family. Great hosts, terrific views, and delicious breakfast.
Comment from Hotel Management
11 Aug 2018 by Gerente de Operaciones, Hotel Management
Estimado :
Muchas gracias por preferirnos durante su paso por el Valle de Elqui y por cierto por sus palbras y comentarios , respecto de nuestro Hotel , Staff y productos.
Para nosotros fue un honor tenerle como huésped de nuestro Hotel.
Saludos cordiales.
Andres Inostroza Araneda
Gerente de Opreaciones
Terral Hotel & Spa
Recommended
for Everyoneby A verified traveler
Posted 25 May 2018
Lovely staff and roof top hot tub! Had an enjoyable stay.
Comment from Hotel Management
6 Jun 2018 by Andres Inostroza Araneda, Hotel Management
Thank you very much for your comments
Best regard
by A verified traveler
Posted 14 May 2018
Terral hotel and spa is really nice. The staff were very helpful and the rooms were very nice and cclea. In our first room, the heat wasn't working. But the staff was really great and fixed the problem immediately. We changed rooms and everything was great. The jucuzzi was also really nice and the rooftop was amazing.
Comment from Hotel Management
19 May 2018 by Andres Inostroza Araneda ; Gerente de Operaciones, Hotel Management
Estimado Shauna :
Buenos días , agradecemos vuestras palabras y la opinión que se lleva de nuestro Hotel y Staff , para nosotros fue un agrado tenerles acá , disfrutando de las bondades de nuestro Valle de Elqui y por cierto de nuestro Hotel.
Hasta la próxima .
Recommended
for Getaway With Friendsby A verified traveler
A gem in the oasis.
Posted 8 Feb 2018 on HotelsWe were not expecting to see such a beautiful hotel in this small town. The staff were very friendly and accommodating especially the front desk personnel.
Comment from Hotel Management
3 Apr 2018 by Gerente de Operaciones, Hotel Management
Dear Linda, we appreciate your beautiful words and we hope to have you again soon in our Hotel.
Best regards
Recommended
for Everyoneby A verified traveler from Saint John, Canada
Beautiful Hotel
Posted 11 Jan 2018
Pros: rooftop patio, nice restaurant, open and breezy, clean rooms, comfortable beds, parking compound
Location: Pisco Mistral Distillery tour in Pisco Elqui
great hotel rooms and staff, our room was across from the restaurant and stairs, so fairly loud, our kids had a room down the hall that was perfect.
Great rooftop bar, book the Jacuzzi when you check in, awesome view of the stars.
Comment from Hotel Management
23 Jan 2018 by Andres Inostroza Araneda, Hotel Management
Dear :
Thank you very much for your words, which I will reach each one of our collaborators.
Best regards.
Andres Inostroza Araneda
COO
Recommended
for Everyoneby A verified traveler
GREAT EVERYTHING
Posted 1 Feb 2017great staff, great setting, great food, very pretty ambiance, very relaxing, can't say enough about this place.
